Crew Resources Coordinator

Key Responsibilities

• Responsible for documentation of Risk Assessment processes with Flight Crews, and coordinating defined activities based on risk scores
• Actively coordinate all flight following and flight tracking activities in near real-time, using flight following software, in conjunction with the Dynamic Aviation Safety Management System (SMS) and initiate emergency response if needed
• Aid in the development, automation, and daily maintenance of Systems Operations Center (SOC) operational reporting
• Serve as the point of contact for operational questions
• Update, maintain and issue company electronic flight bags (company iPads)
• Maintain NVG certification and keep record of issuance
• Maintain and administer all subscriptions that support flight operations activities (Garmin, contract fuel, flight tracking, etc.)
• Aid in aircraft Garmin database updates
• Aid in flight log data entry and Flight Operations Software (FOS) reconciliation with pilots, Aircraft Records department, and the Payroll department
• Enter pilot records in personnel folders, FOS, and the FAA’s Pilot Record Database (PRD)
• For Defense personnel: maintain personnel records, coordinate all contractual onboarding activities, track computer-based training (CBT) requirements, track travel expenses, schedule all training, maintain deployment schedule
• Manage the crew house: coordinate personnel residence schedule, maintenance, and cleaning
• Aid in the coordination and issuance of airfield Notice to Airmen (NOTAMs)

Required Qualifications

• Highschool diploma
• Proficiency in all Microsoft Office products
• Demonstrated effectiveness through self-discipline, teamwork, and communications skills
• Strong attention to detail and organizational skills
• Ability to multi-task and work in a fast-paced environment

Preferred Qualifications

• Some college preferred
• Aviation background

Additional Requirements

• Prolonged periods of sitting at a desk and working on a computer
• Occasional standing, walking, bending, or reaching within the office environment and on aircraft
• Ability to lift and move items up to approximately 10–20 pounds (e.g., files, office supplies)

Working Conditions

• Work schedule expectation: regular office hours with rare flexibility needed for weekend and evening coverage