Crew Member (Palladio Luxe Cinema)

About the role

Classification: PART-TIME VARIABLE, NON-EXEMPT. Reports to: Theater General Manager. Palladio Luxe Cinema is looking for friendly, initiative‑taking team players who enjoy flexible hours and want to work in a movie theater environment. The position offers perks such as free movies for you and your family.

Responsibilities

• Box Office Greeter: Greets guests, sells tickets, explains reserved seating, provides showtime information, guides guests to their theater locations, and processes ticket transactions.
• Concessions/Kitchen: Recommends a variety of snacks and beverages to guests, prepares food and drinks, operates the register, processes payments, makes change, and safely operates cooking, warming, and popcorn equipment.
• Ushers: Cleans auditoriums after showings, sweeps aisles, wipes surfaces, picks up trash, maintains restrooms and common areas, and restocks supplies.
• Perform each duty as assigned in areas of Concession, Box office, and usher.
• Stock shelves, counters or tables with merchandise.
• Set up advertising displays or arrange merchandise on counters or tables to promote sales.
• Handle payment transactions and make change.
• Watch for safety or security issues (trip hazards, lighting, suspicious persons, etc.).
• Check identification and verify legal age for purchase of alcoholic beverages.
• Prepare, pour, and deliver alcoholic beverages to guests.
• Understand and comply with state liquor laws and Company policies regarding alcohol service.

Requirements

• Available to work Theater Hours which include evenings, weekends, and holidays.
• Regular and consistent attendance.
• Ability to communicate with all ages, genders, and personalities.
• Ability to effectively and regularly converse in and comprehend English.
• Ability to stand for extended periods of time and to move quickly for sales rush before the start of a movie.
• Ability to occasionally lift and clean popcorn kettles, warmers, butter machines, hot dog and other food preparation and drink equipment.
• Strong verbal and interpersonal skills.
• Accurate cash handling and math skills.
• Must be at least 18 years of age.
• Must be at least 21 years of age (for alcohol service).
• Must complete a Safe Alcohol Service training program and meet the age requirement for alcohol service as well as Food Handler's certification.
• Due to the nature of the Theatre Industry, team members may be required to work varying schedules to reflect the business needs of the Theatre.
• Work schedules will include working on holidays, weekends, evenings and alternate shifts.
• Competencies: Customer/Client Focus, Initiative, Teamwork Orientation, Communication Proficiency.

Qualifications

• High school diploma or G.E.D., or currently enrolled.
• Previous retail or customer service experience preferred.

Benefits

Free movies for you and your family.

Pay

$16.90 per hour.

Schedule

Theater hours include evenings, weekends, and holidays; schedules vary based on business needs.