Crew Member

About the Role

As a Cheba Hut Crew Member, you will be the face of your shop and the entire Cheba-nation. You will craft great food by hand, engage the people around you in a positive way, and give a damn about your team, your shop, and your customers! Crew Members may have an opportunity to grow into Certified Crew, Trainer, Shift Leader, and management positions.

Key Responsibilities

• Customer Interaction:
  • Strive to go above and beyond customers’ expectations.
  • Engage customer in a genuine interaction at every opportunity.
  • Have a working knowledge of what we offer and who we are.
  • Provide answers to customers questions.
  • Accept payments and handle cash on behalf of Cheba Hut per cash handling procedures.
• Product Quality:
  • Prepare food per Cheba Hut standards as outlined in our recipes and procedures.
  • Maintain proper food handling, safety, and sanitation.
  • Complete food prep in a timely manner.
  • Complete each assigned task before moving on to the next.
  • Use F.I.F.O. rotation to serve the freshest possible product.
• Vibe:
  • Work hard and have a great attitude.
  • Think and act “shop first”.
  • Embrace individuality and be respectful of the people around you.
  • Look for opportunities to help co-workers.
  • Limit outside distractions from shop focus.
  • Communicate using positive and productive words/actions.
  • Cultivate positive relationships with coworkers, customers, vendors, and neighbors.
  • Communicate sensitive and pertinent information quickly and effectively.
  • Stay informed and up-to-date on all communications and results.
• Cleanliness:
  • Keep customer service areas clean and sanitized.
  • Keep the work area safe and clean.
  • Clean as you go. Clean after each project.
  • Complete assigned detail cleaning and side work projects.
  • Perform opening, closing, and shift change duties per standard operating procedures.

Requirements

• Think “shop first”/"customer first.”
• Demonstrate integrity.
• Demonstrate self-direction.
• Ability to follow oral and written instruction.
• Ability to communicate effectively and respectfully to employees and customers.
• Ability to work with a diverse team and culture.
• Food safety/handling training (as required by state).
• Must operate all equipment safely and in compliance with health and safety standards.

Working Conditions

• Reliable transportation required
• Occasional late-night or early-morning shifts may be required.
• Ability to work well under physically and mentally stressful situations.
• Ability to lift up to 50 lbs.
• Stamina to work a 10-hour shift.
• Ability to stand for up to 10 hours per day.
• Ability to bend, reach, and maneuver in tight workspaces.
• Consistent access to a working smart phone.
• Overtime may be required.

Pay & Schedule

• Employment Status: Regular, Variable Hour Employee
• Work Hours: 15-40 hours per week. Days, Evenings, Weekends & schedules vary.
• Pay Range: $15.75 - $23.00 per hour including tips
• Reports To: General Manager

Benefits

• Medical, Dental, and Vision Insurance
• Accident, Short term, and Long term disability coverage
• Virtual Healthcare
• Life Insurance
• 401k w/ Match
• Free Cheba Hut Swag
• Free Meals and Bar Drinks
• Access to FREE Concert Tickets
• Flexible Hours/Scheduling

Eligibility for some benefits may depend on full-time vs. part-time status and waiting periods.