Crew Member

Benefits

• Competitive salary
• Employee discounts
• Flexible schedule
• Paid time off
• Training & development

Duties and Responsibilities

• Engage Customers with Authentic Interactions
• Create a Unique and Enjoyable Environment for Customers and Coworkers
• Uphold Product Quality Standards and Abide by Cheba Hut Standard Operating Procedures
• Maintain a Clean and Safe Work Environment for Customers and Crew

Engage Customers with Authentic Interactions

• Strive to go above and beyond customers’ expectations
• Maintain an “interaction over the transaction” mindset
• Engage customers in genuine interactions at every opportunity (register, line, lobby, etc.)
• Have a working knowledge of our products and Cheba Hut history
• Provide answers to customer questions and make personal recommendations for menu items
• Accept payments and handle cash on behalf of Cheba Hut per cash handling procedures

Create a Unique and Enjoyable Environment for Customers and Coworkers

• Liv[e] our culture every shift – give a damn and take pride – Uphold the “Big 4”
• Understand “non-verbal” communication to identify customer issues
• Embrace individuality and be respectful of the people around you
• Execute a high level of communication skills in both positive and negative situations.
• Maintain awareness of the “vibe” – identify areas of the shop that need attention
• Communicate sensitive and pertinent information quickly and effectively
• Exercise empathy and H.A.R.T. when navigating customer complaints

Uphold Product Quality Standards and Abide by Cheba Hut Standard Operating Procedures

• Stay up to date with standard operating procedures
• Practice F.I.F.O. to ensure our products are fresh and complete prep in a timely manner
• Practice correct labeling procedures and verify products are within the shelf life date
• Utilize recipe cards and follow all steps correctly
• Maintain proper food handling, safety, and sanitation

Maintain a Clean and Safe Work Environment for Customers and Crew

• Always keep your head on a swivel – high level awareness of surroundings
• Must have completed Cheba Hut Food Safety and Prevention Training
• Keep customer service areas clean and sanitized
• Maintain cleanliness in BOH
• Perform opening, closing, and shift change duties per standard operating procedures
• Clean as you go – never leave a mess after a project is completed
• Understand how to properly clean and sanitize surfaces
• Abide by shop specific employee health and safety policies
• Communicate and complete incident reports, when necessary, in a timely manner

Required Experience, Skills & Abilities

• Uphold Cheba Hut Core Values
• Think and act shop / customer first
• Demonstrate integrity
• Demonstrate self-direction
• State required food handling and alcohol safety certifications
• Willingness to solve complicated problems and see projects through to completion
• Analytical skills to study problems and records to identify solutions
• Team-oriented attitude
• Ability to manage time and effectively prioritize numerous projects at one time
• Strong interpersonal skills to develop and maintain crew and customer relationships
• Willingness to adopt S.O.P. changes

Working Conditions

• Ability to lift 47lbs
• Stamina to work an 8 -hour shift
• Ability to stand for up to 8 hours per day
• Ability to work under mentally and physically stressful situations
• Ability to work in team environment with high levels of collaboration
• Ability to handle a variety of foods including meat, cheese, breads, sauces, and vegetables
• Overtime may be required
• Must be comfortable with marijuana themed culture

Compensation

$17.00 - $22.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Want to get paid to sling subs and cure munchies?

Join the Cheba Hut Uptown Minneapolis fam where the food is dank, the vibes are chill, and the uniforms don’t include ties (unless you mean tie-dye).

Shift Meals

Available

After Hours Hangs

Available

1/4ly Crew Swag Packages

Available

Training Opportunities

Available