Crew Member

Responsibilities

• Work well with others respectfully, and can interact in a positive efficient manner
• Respond positively to coaching and feedback
• Able to communicate with team members, as well as with supervisors within the organization
• Able to learn and execute multiple tasks
• Provide great guest service
• Resolve guest issues on the spot, be polite and respectful
• Follow Brand standards, recipes and systems
• Follow safety, food safety and sanitation guidelines; comply with all applicable laws
• Maintain clean and neat work environment
• Execute restaurant standards, Cafua Management Company standards and marketing initiatives
• Handle POS transactions and payments with accuracy
• Prepare and deliver all products according to Brand standards using job aids when necessary

Qualifications

• Fluent in English
• Basic computer skills
• Able to count money and make change
• Able to operate restaurant equipment (18 years or older)
• Must be able to lift a minimum of 50 lbs.

Skills

• Pasison for Results
• Identifies and resolves issues and problems
• Uses information at hand to make decisions and solve problems; includes others when necessary
• Develops and maintains relationships with team
• Operates with a high level of integrity; demonstrates honesty, treats others with respect, keeps commitments

Guest Focus

• Understands and exceeds guest expectations, needs and requirements
• Develops and maintains guest relationships
• Displays a sense of urgency with guests
• Sets and maintains high standards for self and others, acts as a role model
• Consistently meets or exceeds goals
• Contributes to the overall team performance; understands how his/her role relates to others

Quality Products

• Prepared using the proper systems and recipes the way the guest ordered it

Fast-Paced Experience

• Able to communicate with team members, as well as with supervisors within the organization
• Follows safety, food safety and sanitation guidelines; complies with all applicable laws
• Maintains clean and neat work environment
• Handles POS transactions and payments with accuracy
• Prepares and delivers all products according to Brand standards using job aids when necessary