Crew Member

About the role

Join our dynamic team at Cafua Management Company as a Restaurant Crew Member and play a vital role in creating exceptional guest experiences.

Responsibilities

• Guest Service Excellence: Deliver friendly and enthusiastic service, demonstrating a positive attitude and genuine care for our guests.
• Operational Efficiency: Prepare and serve products according to Dunkin' Brands' guidelines, maintaining speed and accuracy while managing multiple tasks.
• Team Collaboration: Work cooperatively with team members, respecting and supporting each other, and actively participating in coaching and feedback sessions.
• Cleanliness and Sanitation: Adhere to food safety and sanitation standards, ensuring a clean and inviting environment for our guests.
• Continuous Learning: Embrace training opportunities to enhance your skills and knowledge, enabling personal and professional growth.
• Flexibility: Maintain schedule flexibility to meet the needs of the restaurant's operational demands.

Requirements

• Experience is great but is not required for this entry-level position — we provide training, resources, and all the other tools you need to be successful.
• Positive Attitude: Exhibit a friendly and approachable demeanor, operating with honesty, integrity, and a guest-oriented mindset.
• Dependability: Show a strong work ethic, punctuality, and the ability to fulfill commitments.
• Team Player: Collaborate effectively with others, valuing teamwork and demonstrating openness to coaching and feedback.
• Guest Focus: Develop and maintain positive guest relationships, striving to exceed their expectations.
• Basic computer skills
• Must be able to lift a minimum of 30 lbs
• Must be able to stand for 6+ hours at a time
• Ability to handle cash transactions accurately
• Adherence to Dunkin' Brands' safety, food safety, and sanitation guidelines
• Must be authorized to work in the U.S.
• Fluent in English

Qualifications

• Fast-paced environment experience
• Guest-oriented mindset
• Customer service skills
• Food preparation experience (preferred but not required)

Pay & Benefits

• Competitive hourly pay
• Weekly payment
• Comprehensive training provided

Cafua Management Company is the largest private Dunkin' Donuts franchise in the U.S., with 200+ locations in 6 states and a People First culture. You are applying to work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. If hired, Cafua Management Company will be your only employer.