Crew Member

Responsibilities

• Work well with others respectfully, and can interact in a positive efficient manner
• Respond positively to coaching and feedback
• Able to communicate with team members, as well as with supervisors within the organization
• Able to learn and execute multiple tasks
• Provide great guest service
• Resolve guest issues on the spot, be polite and respectful
• Follow Brand standards, recipes and systems
• Follow safety, food safety and sanitation guidelines; comply with all applicable laws
• Maintain clean and neat work environment
• Execute restaurant standards, Cafua Management Company standards and marketing initiatives
• Handle POS transactions and payments with accuracy
• Prepare and deliver all products according to Brand standards using job aids when necessary

Qualifications

• Fluent in English
• Basic computer skills
• Able to count money and make change
• Able to operate restaurant equipment (18 years or older)
• Must be able to lift a minimum of 50 lbs.

Skills

• Pasion for Results
• Problem Solving and Decision Making
• Interpersonal Relationships & Influence

Guest Focus

• Understands and exceeds guest expectations, needs and requirements
• Develops and maintains guest relationships
• Sets and maintains high standards for self and others, acts as a role model
• Consistently meets or exceeds goals
• Contributes to the overall team performance; understands how his/her role relates to others

Quality Products

• Prepared using the proper systems and recipes the way the guest ordered it

Fast-Paced Experience

• Able to handle multiple tasks in a fast-paced environment

Company Culture

Cafua Management Company is one of the largest private Dunkin' Donuts franchise in the US with a People First culture. You are applying to work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. If hired, Cafua Management Company will be your only employer.