Crew Leader - FT

About the role

The Crew Leader is responsible for directly supervising a crew while on the job site and ensuring the crew works safely and efficiently while delivering quality jobs on time. This position is responsible for developing and training crew members, planning, assigning and directing work, managing and maintaining material and equipment, and addressing and resolving customer issues. This position reports directly to the Operations Manager.

Responsibilities

• Work with management to create schedules and follow job specifications, including materials and timelines.
• Organizes, supervises, leads and trains employees to complete projects within established guidelines and timeframe.
• Ensures contractual obligations are fulfilled in a manner that is in line with proper horticultural practices.
• Complies with equipment preventative maintenance program.
• Inspects each job site weekly and maintains punch lists given by manager while on site.
• Identifies ways to improve work processes, efficiency, and quality.
• Communicates with onsite clients as outlined in communication plan.
• Responds properly to the client’s requests; follows up to make sure their needs have been met.
• Keeps manager aware of all client concerns and communication on the job site.
• Maintains safe working conditions on job site at all times; follows and implements all company safety guidelines.

Minimum Qualifications

• Must be 18 years-of-age or older.
• Must be able to effectively communicate in English; bilingual in Spanish highly preferred.
• Ability to train others and exercise leadership skills.
• Demonstrates dependability; consistently at work and on time, responds to management direction and commits to the required hours for job completion that will vary based on weather/season.
• Strong interpersonal skills with the ability to solve conflict while keeping emotions under control.
• Ability to plan, organize and direct a team in a manner that uses time efficiently.
• Has the aptitude to identify and act on opportunities to help and support work efforts of the team.
• Can safely operate and maintain all equipment used for landscape maintenance.

Education & Experience

• Minimum of two years of professional landscape maintenance experience.
• High school diploma or GED required.
• Current State Technician and/or Applicator license preferred but not required.
• General knowledge of irrigation systems.
• General knowledge of horticultural and maintenance practices.

License & Certifications

• Valid driver's license required.

Work Environment & Physical Requirements

Works outdoors in diverse weather conditions that can be hot, cold, wet or turbulent. Functions in environments with unusually high noise levels. Works with and near moving mechanical parts. May be exposed to hazardous materials, fumes or airborne particles such as gasoline, oil, grease and elements like herbicides, pesticides or other horticulture-related products. Works on uneven terrain for extended periods. Work may be performed at various heights above ground. May be exposed to nature, i.e., irritating plants and stinging or biting insects. May be exposed to dogs and other animals.

Must have the stamina to perform these tasks throughout a standard eight- to ten-hour day. Must be able to work long hours and overtime during emergencies (including holidays, weekends, etc., subject to call-in).

• Physical demands: Must have the ability and stamina to perform tasks for at least 8 hours.
• Must understand and demonstrate proper safety procedures, complying with all OSHA regulations, with the ability to respond to emergency situations in a timely manner.
• Must be able to maintain attention and concentration for long periods.
• Must be able to wear PPE as needed.
• Must be able to enter and exit a vehicle multiple times per day.

• Frequency of physical activities:
• Rarely: crawling, climbing poles or ladders.
• Occasionally: sitting, seeing at a distance, climbing stairs, lifting between 10 and 50 pounds.
• Frequently: sense of touch, clear speech, climbing in and out of truck, reading, hearing – speech range, depth perception, pushing, pulling, balancing, lifting up to 50 pounds.
• Continuously: walking, standing, manual dexterity, bending, range of motion, kneeling, squatting, turning body, grasping, seeing, reaching, color vision, lifting, carrying, lifting up to 10 pounds.