Crew Lead, Residential Energy Operations
The Crew Lead at Tesla’s Field Energy Operations team will:
- Act as a subject matter expert in energy system installation
- Train and mentor others, possibly responsible for a group or team
- Supervise the job site and proactively guide and train team members to ensure compliance
- Attend weekly team meetings and training sessions on new products, service methodology, and safety
- Service and commission energy systems on roofs including array layout, and mount hardware based on site conditions and customers’ needs and expectations
- Complete work both with a team and alone
- Proactively resolve equipment and system issues, troubleshoot and overcome obstacles onsite
- Perform routine maintenance on energy systems
- Apply advanced knowledge to improve processes and proactively review workmanship onsite
- Understand productivity goals and drive team members to improve efficiency
- Collaborate with warehouse team to ensure all materials and equipment necessary for servicing is available onsite, and communicate job status to customers and leadership
- Provide an exceptional customer experience to all customers
- Perform other related duties as assigned
Requirements
Extensive knowledge of PV equipment, installation, service, electrical wiring, and equipment
Experience in roof work, general construction, or carpentry preferred
Excellent analytical and problem-solving skills and able to work well with others in a collaborative team environment
Able to read building plans and equipment manuals
Computer skills preferred
Able to safely handle power tools and materials such as ladders, inverters, solar panels, panel boards, batteries, and other similar electrical equipment, lumber, roofing materials, etc.
Excellent customer service and strong written and verbal communication skills
Able to always maintain quality standards
Benefits
Competitive pay
Medical plans
Fertility, adoption, and surrogacy benefits
Dental and vision plans
Health Savings Account (HSA) Contribution
Company Paid Life, AD&D, Short-term and long-term disability insurance
Employee Assistance Program
Sick and Vacation time
Basic Life, AD&D, Short-term and long-term disability insurance (90 day waiting period)
Employee Assistance Program
Commuter benefits
Employee discounts and perks program
Details of participation in these benefit plans will be provided if an employee receives an offer of employment.