Crew Lead - Outside Plant

About the Role

Act as the on-site coordinator and crew supervisor for voice and data installation projects. Ensure job completion according to company and customer quality and safety requirements while maintaining the efficiency of the staff assigned to the project.

Responsibilities

• Supervise major project crews, ensuring effective performance and providing necessary training.
• Adhere to company and customer safety and quality guidelines; hold weekly safety meetings.
• Initiate performance-related communications and escalate to the Project Manager if necessary.
• Coordinate with Project Manager/Project Lead to ensure productivity, job completion, and compliance with project budget.
• Complete all company and project paperwork accurately and on time, including timesheets, material transfers, work orders, change orders, and tool transfers.
• Perform quality checks; coordinate moves and cut sheets for voice and data cross connects; prepare red-lined as-built drawings.
• Serve as the main on-site customer contact for questions and/or concerns; attend facility and construction meetings when required.
• Demonstrate a detailed level of technical knowledge; troubleshoot and resolve technical issues as they arise.
• Complete other responsibilities as assigned.

Requirements

• Self-motivated, positive, and professional with the ability to create, develop, and implement project process improvements.
• Promote company culture and mission to employees, vendors, clients, and business partners.
• Act as the company liaison for customer representatives.
• Proven problem-solving and critical thinking skills; ability to effectively read, write, and give oral presentations.
• Ability to work at heights, off a ladder, and in confined spaces; lift up to 50 pounds and move up to 75 pounds.
• Ability to stand and walk large jobsites regularly.
• Ability to see and distinguish different colors, read small print, and hear and recognize audible signals such as dial tones.
• Ability to travel within the branch and/or regional territory as needed.
• Regular attendance is mandatory.

Qualifications

• High School diploma or GED equivalency.
• Minimum of three (3) years of experience in telecommunications or a related technical field.
• Ability to terminate fiber.
• Minimum of six (6) months of supervisory and/or managerial experience.
• Proven skill level to interpret blueprints and other project documents, including specifications, reporting, and quality requirements.
• Knowledge of universal communications color codes.
• Proficiency with Microsoft Office (Word, Excel, and MS Project).
• Meet company minimum driving standards.

Tools Required

• Screwdriver (regular and Phillips), drywall saw, torpedo level, tape measure, snips (with belt sheath), pliers (needle nose and channel locks), hammer, cable stripper, flashlight, and gloves.
• Punch tool with 110 block and 66 block blade, 6/8 position combo crimp tool, Krone/3M/BIX, butt set, volt-ohmmeter, 4-pair continuity tester, and 5-gang punch tool.

Pay

USD $30.00 - $32.00 per hour.

Benefits

• Company 401K plan with employer contribution match.
• Company paid time off.
• Company paid life insurance.
• Choice of medical coverage including prescription and short-term disability plans.
• Choice of dental and vision coverage.
• Optional long-term disability, critical illness, accident, legal, and pet coverage.
• Auto and home insurance discount programs.

About the Company

IES is a national provider of industrial products and infrastructure services, including electrical, mechanical, and communications contracting solutions for commercial, industrial, residential, and renewable energy markets. IES is publicly traded on NASDAQ under the symbol IESC. As of the end of IES’s 2025 fiscal year, IES produced over $3.3 billion in revenue and employed over 9,400 employees at over 174 domestic locations across the United States.