Crew

Key Responsibilities

• Strive to go above and beyond customers’ expectations.
• Engage customers in a genuine interaction at every opportunity.
• Have a working knowledge of what we offer and who we are.
• Provide answers to customers' questions.
• Accept payments and handle cash on behalf of Cheba Hut per cash handling procedures.
• Prepare food per Cheba Hut standards as outlined in our recipes and procedures.
• Maintain proper food handling, safety, and sanitation.
• Complete food prep in a timely manner.
• Complete each assigned task before moving on to the next.
• Use F.I.F.O. rotation to serve the freshest possible product.

Vibe

• Work hard and have a great attitude.
• Think and act “shop first.”
• Embrace individuality and be respectful of the people around you.
• Look for opportunities to help co-workers.
• Limited outside distractions from shop focus.
• Communicate using positive and productive words/actions.
• Cultivate positive relationships with coworkers, customers, vendors, and neighbors.
• Communicate sensitive and pertinent information quickly and effectively.
• Stay informed and up-to-date on all communications and results.

Cleanliness

• Keep customer service areas clean and sanitized.
• Keep the work area safe and clean.
• Clean as you go.
• Clean after each project.
• Complete assigned detail cleaning and side work projects.
• Perform opening, closing, and shift change duties per standard operating procedures.

Requirements

• Think “shop first”/"customer first."
• Demonstrate integrity.
• Demonstrate self-direction.
• Ability to follow oral and written instruction.
• Ability to communicate effectively and respectfully to employees and customers.
• Ability to work with a diverse team and culture.
• Food safety/handling training (as required by state).
• Must operate all equipment safely and in compliance with health and safety standards.