Credit Support II

JOB SUMMARY

Credit Support (CS) functions within a lending deal team as the primary point of contact for all internal business partners. The CS role is professional and accountable for coordinating the loan process from initial engagement through closing, as well as ongoing portfolio management and loan reviews.

RESPONSIBILITIES

• Manages and coordinates the overall loan process for the deal team(s) assigned
• Manages application workflow to prevent Reg B violations
• Orders and engages all third-party reports: Individual and business credit bureau reports, title insurance, hazard insurance, flood insurance, appraisal, and environmental reports, etc.
• Researches and reviews collateral lien positions, communicating potential issues to the deal team
• Orders and reviews draft loan and collateral documentation to ensure they reflect the approved terms of the loan and that collateral will be adequately perfected
• Work directly with retail staff to open client deposit accounts
• Reviews and organizes final loan package and submits for funding and boarding
• Manages all document imaging throughout the loan process (origination and ongoing portfolio management)
• Gathers, organizes, and uploads electronic loan files
• Accountable for ensuring indexing and filing are accurate and complete
• Completes a post-closing review of electronic loan files to ensure completeness
• Participates in the ongoing monitoring of ticklers and covenants and may participate in requesting and gathering required documentation from the client
• Participates in monitoring delinquency reporting and upcoming maturities
• May participate in customer contact, gathering documentation for renewals, etc.
• Accountable for following all bank loan policies and procedures, including using required checklists, tracking logs, etc.
• Responsible for the creation and maintenance of digital files and imaging
• Other duties and projects as assigned

SUPERVISORY RESPONSIBILITIES

This job does not have any supervisory responsibilities.

REQUIRED KNOWLEDGE, SKILL, AND ABILITY

• Excellent verbal and written communication skills
• Strong analytical and problem-solving skills
• Proficient with Microsoft Office Suite or related software

EDUCATION AND EXPERIENCE

A high school diploma or equivalent required. A one-year certificate from college or technical school, six months to one year of related experience and/or training, or an equivalent combination of education and experience is preferred.

PHYSICAL REQUIREMENTS

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.