Credit Risk Manager

About the role

The Credit Risk Oversight Manager serves as the primary owner of 2LOD Credit Risk oversight monitoring and policies. This role involves establishing the capability and leading credit portfolio monitoring and risk oversight across consumer lending products. Key responsibilities include developing and maintaining credit risk monitoring frameworks, establishing key risk indicators, and providing independent challenge to model development.

Responsibilities

• Develop and maintain credit risk monitoring frameworks that assess portfolio performance relative to business plans, policy limits, and stress scenarios.
• Evaluate portfolio performance and recommend actions when risk metrics deviate from expectations.
• Partner with Machine Learning, Product, Risk, and Bank leadership teams to ensure alignment and informed decision-making.
• Design and implement governance processes, reporting routines, and operating mechanisms that support regulatory expectations and effective risk oversight.
• Provide independent challenge and oversight of credit policies, underwriting performance, and risk management practices.

Requirements

• Minimum qualifications: Bachelor's degree in Finance, Economics, Statistics, Mathematics, Business, or a related quantitative field; 7+ years of experience in consumer credit risk management, portfolio analytics, or credit risk oversight.
• Experience analyzing credit performance across the consumer lending lifecycle, including acquisition, underwriting, portfolio management, and repayment outcomes.
• Experience using data analysis tools such as SQL, Python, R, or similar analytical platforms to evaluate portfolio performance and risk trends.
• Experience communicating quantitative analyses and risk assessments to senior business leaders through written reports and presentations.

Preferred Qualifications

• Knowledge of machine learning concepts and their application within consumer lending or credit underwriting environments.
• Experience developing credit risk monitoring frameworks, risk appetite metrics, or portfolio governance processes.
• Knowledge of banking regulatory requirements and supervisory expectations related to consumer credit risk management.
• Experience conducting portfolio stress testing, scenario analysis, or sensitivity analysis.
• Ability to influence cross-functional stakeholders and build alignment across risk, product, analytics, and executive leadership teams.

Benefits

• Competitive compensation, including base pay, bonus opportunities, and annual equity grants that vest quarterly.
• Retirement benefits, including a 401(k) or Group Retirement Savings Plan with a company match of $2 for every $1 contributed, up to $15,000 annually (USD in the US, CAD in Canada).
• Employee Stock Purchase Plan (ESPP) with discounted stock purchase options for eligible employees (US only).
• Comprehensive health coverage designed to support you and your family, including medical, dental, vision, and wellness resources for US and supplemental health coverage for Canada.
• Health Savings Account contributions from Upstart for eligible plans (US only).
• Income protection benefits, including life insurance and disability coverage for added financial security.
• Paid time off, sick leave, and company holidays, in line with local requirements.
• Paid family and parental leave to support caregiving and major life moments (duration varies by country).
• Family-centered benefits to support fertility, parenthood, and caregiving needs.
• Employee Assistance Program (EAP) offering mental health support and life-centered resources.
• Financial wellness resources, including access to financial planning tools and a financial concierge service (US Only).
• Annual wellness allowance to support your physical and emotional well-being and personal development, based on what matters most to you.
• Annual productivity allowance to invest in relevant tools and resources you need to do your best work, no matter where you work from.
• Connection and community through team events, all-company updates, and employee resource groups (ERGs).
• Onsite perks, including catered lunches and fully stocked micro-kitchens when working from one of our offices in the Bay Area, Austin, Columbus, and New York City (opening Summer 2026!)!