Credit Manager

JOB PURPOSE

The responsible for the overall operation of the Hotel accounts receivable department. This will include the day-to-day operations, acceptable collection ratios, upholding credit policies and procedures, training and development of staff and establishing sound working relationships with other departments.

Essential Job Functions

• Direct billing application processing.
  • Work closely with Omni Shared Service Center in order to evaluate credit worthiness and privilege for direct bill approvals.
• Accurate and timely invoicing of all billings (Groups, Social Events, Catering, Wholesale & Membership).
  • All A/R billings to be completed and sent within 5 calendar days.
• Collection of outstanding debts.
  • Conduct client bill reviews regularly.
  • Attendance at resume and pre-convention meetings.
  • Handle A/R billing questions/adjustments.
  • Respond to guest and membership inquiries.
  • Handle credit, charge backs and return checks.
• Standardize and address front office procedures and policies as they relate to accounting.
  • Conduct and participate in monthly credit meetings, update aging report on a weekly basis.
• Participation in the future planning of any procedures affecting accounting.
  • Coach, council, motivate, review and discipline staff.
• Uphold credit policies and procedures.
  • Account reconciliation as directed.
• Other accounting duties at management's direction.
  • Troubleshoot areas of opportunity within the Resorts Finance and Accounting operations – provide direction to department heads and managers throughout the Resort to help meet Omni standards.
• Monthly prepare properly supported journal entries to record and properly close each accounting cycle.
  • Work closely with Sales, Catering, Convention service and all departments to ensure accuracy and timeliness of all bills to ensure health of the Resorts financial health.

Qualifications

• Knowledge of ten key calculator, computer and spreadsheet programs.
• Must have 2+ years credit management/accounts receivable in hotel accounting.
• Opera experience is preferred.
• Previous supervisory or management experience is preferred.

Physical Requirements

• The ability to sit, walk, and utilize telephone/computer for an extended period.
• Working Environment Interior of hotel, in normal office conditions.
• Tools & Equipment Computer, copy/print/scan/fax machine, files
• Microsoft Office, FDC, Opera, Synergy, Canary, Birchstreet and Concur

Omni Hotels & Resorts Is An Equal Opportunity/AA/Disability/Veteran Employer