Credit Operations Analyst

AgCountry Farm Credit Services (AgCountry), Farm Credit Services of America (FCSAmerica) and Frontier Farm Credit are financial cooperatives that operate under shared management across eight states. While each association is owned by its local farmers and ranchers, they collaborate by pooling resources, expertise, and talent to provide affordable credit, crop insurance, and financial services. Our associations are united by a common mission and commitment to serving rural America and supporting each other, which drives the success of the farmers, ranchers, and agribusiness we serve.

About the role

This role requires on-site attendance in either the Omaha, NE or Fargo, ND office, a minimum of 3 days each week. We are hiring multiple Credit Operations Analysts for various teams within our organization. This position supports loan decisioning activities and collaborates with local marketplace delivery teams, offering an exciting opportunity to work with a high-performing team in a fast-paced environment.

As a Credit Operations Analyst, you will complete required financial information spreading and analysis tasks from the initial loan application through closing and servicing. You will partner closely with Credit Underwriters and Sales Teammates to prepare financial packages for system and manual underwriting decisions in a timely manner that consistently meets or exceeds customer expectations. This role provides opportunities to develop skills that could lead to careers in Underwriting, AgDirect, or Agribusiness Credit.

The ideal candidate has general finance or credit skills, is a self-starter, has a mind for differential analysis, and a desire to conduct in-depth analysis on credit applications.

Responsibilities

• Confirm, assemble, and input financial data including balance sheets, tax returns, income statements, projected income statements, and cash flow statements into the portfolio management database for complex and/or high-risk operations where interpretation of data, recommended direction, independent decision-making, and research may be required.
• Calculate collateral, complete after-close balance sheets, and complete the loan risk rating process.
• Analyze financials to determine if computed trends compare to industry standards.
• Work with Credit Analysts to ensure high-quality financials are prepared for the customer in accordance with service standards, meeting the team’s highest quality and production expectations.
• Provide exceptional customer service and collaboration to internal and external customers.
• Actively respond to inquiries from teammates regarding the financial input status of loans.
• Proactively communicate with teammates on any needs for missing and/or inconclusive information on loan requests.
• Respond to inquiries involving complex decision-making and understanding of loan products.
• Develop and maintain strong working relationships with teammates by providing consistent, high-quality, and professional service that is timely, thorough, and responsive to customer needs—including face-to-face interactions, telephone communications, written correspondence, and electronic communication.
• Take ownership of potential problems until resolved to the customer’s satisfaction, which may include involving other team members.

Requirements

• Bachelor’s Degree in Agricultural Business, Business Administration, Finance, or Accounting preferred; equivalent related experience and/or specialized training will be considered.
• 2+ years’ relevant experience in loan processing.
• A general working knowledge of credit policies, procedures, standards, credit extension, and underwriting processes.
• Basic knowledge of financial principles and their application to credit delivery.

Benefits

• Health Benefits: Comprehensive medical, dental, and vision insurance.
• Retirement Plans: 401(k).
• Paid Time Off: Vacation, sick leave, paid holidays, and parental leave.
• Additional Benefits: Life and disability insurance, Employee Assistance Program (EAP), wellness programs, tuition assistance, and short-term incentive pay.

About Us

AgCountry has 43 offices, is based in Fargo, North Dakota, and serves portions of North Dakota, Minnesota, and Wisconsin. FCSAmerica is based in Omaha, NE, and has 42 local offices serving rural communities and agriculture in Iowa, Nebraska, South Dakota, and Wyoming. Frontier Farm Credit has six offices serving eastern Kansas. Together, we support nearly 82,000 producers and agribusinesses, meeting the needs of today’s agricultural industry with our combined 2,600+ employees providing lending, risk management, technology, commodity marketing, and customer and employee education.