Credit Manager

About the role

Ring’s End, Inc. of Lewisboro, NY is hiring a full-time Credit Manager to lead credit operations and support healthy receivables across our multi-location retail organization.

About Ring’s End, Incorporated

Ring’s End is a Connecticut-based, multi-location building supply retailer with over 20 locations in Connecticut and New York. We are a third-generation, family-run company with a rich history dating back to 1902. Guided by a tradition of service and a commitment to innovation, we dedicate ourselves to our vision to be the premier resource in the building supply industry for builders and remodelers, painting contractors, architects, and homeowners. Our mission is to provide the very best products, industry knowledge, customer service, and shopping experience. We do this by employing the best team in the industry and maintaining a diverse, collaborative work environment that values cooperation, teamwork, and continuous improvement.

Responsibilities

• Review and evaluate credit applications, verify financial information, and determine creditworthiness
• Onboard new customer accounts and maintain accurate, compliant account records
• Post customer payments daily, manage till application, and ensure proper reconciliation
• Monitor outstanding balances, negotiate payment terms, and manage collection activity for delinquent accounts
• Investigate discrepancies, review account history, and communicate clear resolutions
• Respond to inquiries regarding billing, payments, and account status
• Review and correct tax-related billing issues
• Analyze and determine credit limits for new and existing charge customers
• Collaborate with attorneys or collection agencies when escalation is required
• Identify and recommend non-collectible accounts for write-off
• Generate and distribute monthly statements
• Participate in quarterly reviews with credit managers and the finance team
• Implement and reinforce company credit policies, goals, and procedures

Preferred Skills

• Spanish speaking
• Accounts Receivable, cash application, or account reconciliation experience
• Multi-location and multi-state retail experience
• Proficiency in MS Office
• Strong analytical and basic math skills
• Ability to work independently, prioritize tasks, and manage multiple responsibilities
• Excellent verbal and written communication skills
• Ability to collaborate effectively with colleagues and customers

Benefits

• Traditional and Roth 401K
• 3% 401K safe harbor company contribution
• Various medical insurance plans
• FSA & DCA
• Employee discounts on products and materials
• Life/accidental death & dismemberment insurance
• Long & short-term disability
• Paid holidays
• Paid time off (PTO)
• Employee assistance program
• Legal counseling program