Credit Manager

What You'll Do

You'll Lead customer credit reviews, approvals, and ongoing credit risk management.
Determine and implement company credit policies, procedures, and internal controls.
Drive collections strategy to reduce past-due accounts and improve Days Sales Outstanding (DSO).
Oversee accounts receivable aging and cash application performance.
Partner with Sales, Operations, Customer Service, Finance, and IT to resolve customer issues and improve the order-to-cash process.
Analyze financial data and performance metrics to identify trends and opportunities for improvement.
Champion process improvements, automation, and operational efficiencies.
Coach, develop, and lead a high-performing credit and collections team.
Provide executive leadership with reporting, insights, and recommendations that strengthen working capital and reduce credit risk.

What You Bring

• 7+ years of progressive experience in credit, collections, accounts receivable, or order-to-cash operations.
  3+ years of leadership experience managing credit or collections teams.
  Proven track record of improving collections performance, reducing aged receivables, and lowering DSO.
  Experience developing credit policies and managing commercial credit risk.
  Strong knowledge of accounts receivable, cash application, dispute resolution, and collection strategies.
  Experience working within an ERP environment (NetSuite experience is a plus).
  Excellent communication, negotiation, and relationship-building skills.
  The confidence to make difficult decisions while maintaining strong customer relationships.
  A passion for leading people, improving processes, and driving business results.

Bonus Points

• If You Have Bachelor's degree in Finance, Accounting, Business, or a related field.
  Certified Credit Executive (CCE), NACM coursework, or other professional credit certifications.
  Experience in equipment distribution, manufacturing, industrial, construction, transportation, or related industries.
  Experience leading automation or business process improvement initiatives.
  Experience supporting multi-location operations.

Compensation & Benefits

Pay Range: $90,000 - $120,000 annually
Actual compensation will be based on experience, qualifications, skills, and other job-related factors.
Benefits: MacQueen offers a competitive benefits package designed to support you both at work and at home, including:
Medical, dental, and vision insurance
Health Savings Account (HSA) and Flexible Spending Account (FSA) options
Company-paid life insurance and disability coverage
401(k) with company match
Paid Time Off (PTO) and paid holidays
Employee Assistance Program (EAP)
Ongoing training and professional development opportunities
Career growth within a stable, growing organization

Why MacQueen?

This is more than a Credit Manager role. It's an opportunity to influence the financial health of the business, partner with leaders across the organization, and build a team that plays a critical role in our long-term success.

ADA Requirements

Typically sits, grasp items and performs keyboarding for frequent operation of a computer.
Stand, walk, bend, reach or otherwise move about occasionally.
Lift, move, or otherwise transfer items up to 30 lbs occasionally.
Occasional exposure to typical machine shop physical hazards.

Qualifications

Typically requires a bachelor's degree in finance, accounting, business, or a related field.

Skills

Typically requires 7+ years of progressive experience in credit, collections, accounts receivable, or order-to-cash operations.
Typically requires 3+ years of leadership experience managing credit or collections teams.
Typically requires a proven track record of improving collections performance, reducing aged receivables, and lowering DSO.
Typically requires experience developing credit policies and managing commercial credit risk.
Typically requires strong knowledge of accounts receivable, cash application, dispute resolution, and collection strategies.
Typically requires experience working within an ERP environment (NetSuite experience is a plus).
Typically requires excellent communication, negotiation, and relationship-building skills.
Typically requires the confidence to make difficult decisions while maintaining strong customer relationships.
Typically requires a passion for leading people, improving processes, and driving business results.

Behaviors

Typically requires a bachelor's degree in finance, accounting, business, or a related field.
Typically requires Certified Credit Executive (CCE), NACM coursework, or other professional credit certifications.
Typically requires experience in equipment distribution, manufacturing, industrial, construction, transportation, or related industries.
Typically requires experience leading automation or business process improvement initiatives.
Typically requires experience supporting multi-location operations.

Education

Typically requires a bachelor's degree in finance, accounting, business, or a related field.

Experience

Typically requires 7+ years of progressive experience in credit, collections, accounts receivable, or order-to-cash operations.
Typically requires 3+ years of leadership experience managing credit or collections teams.
Typically requires a proven track record of improving collections performance, reducing aged receivables, and lowering DSO.
Typically requires experience developing credit policies and managing commercial credit risk.
Typically requires strong knowledge of accounts receivable, cash application, dispute resolution, and collection strategies.
Typically requires experience working within an ERP environment (NetSuite experience is a plus).
Typically requires excellent communication, negotiation, and relationship-building skills.
Typically requires the confidence to make difficult decisions while maintaining strong customer relationships.
Typically requires a passion for leading people, improving processes, and driving business results.

Licenses & Certifications

Typically requires a bachelor's degree in finance, accounting, business, or a related field.
Typically requires Certified Credit Executive (CCE), NACM coursework, or other professional credit certifications.
Typically requires experience in equipment distribution, manufacturing, industrial, construction, transportation, or related industries.
Typically requires experience leading automation or business process improvement initiatives.
Typically requires experience supporting multi-location operations.