Credit Manager

Interstate Companies is seeking an experienced and strategic Credit Manager to lead our Credit, Collections, and Accounts Receivable functions from our Corporate Headquarters in Eagan, Minnesota. This high-impact leadership role reports directly to the Executive Vice President of Finance and serves as a key business partner to Finance, Sales, Operations, and Branch Leadership across our multi-state organization.

Responsibilities

• Credit & Risk Management
  • Establish and administer company credit policies, approval authorities, and risk tolerances.
  • Evaluate customer creditworthiness using financial statement analysis, credit reports, and payment histories.
  • Approve credit limits and continuously monitor customer exposure and financial risk.
  • Resolve complex credit decisions, escalated customer issues, and account disputes.
• Collections & Accounts Receivable Leadership
  • Lead company-wide collections strategies to reduce delinquency, minimize bad debt, and improve cash flow.
  • Oversee Accounts Receivable operations, including cash application, reconciliations, and account maintenance.
  • Manage the allowance for doubtful accounts and bad debt reserve analysis.
  • Review, recommend, and approve account write-offs within delegated authority.
  • Coordinate collection escalations, including third-party agencies, lien and bond claims, and outside legal counsel.
• Team Leadership & Development
  • Lead, coach, and develop the Credit & Collections and Accounts Receivable teams.
  • Establish clear goals, expectations, and performance standards.
  • Recruit, hire, train, and retain top talent.
  • Conduct performance evaluations and support employee growth and development.
• Strategic Partnership & Continuous Improvement
  • Partner closely with Sales, Operations, and Branch Leadership to support profitable growth while maintaining sound credit practices.
  • Administer and optimize the company's credit and collections technology platform, Esker.
  • Monitor and report on key metrics including:
    • Days Sales Outstanding (DSO)
    • Days Beyond Terms (DBT)
    • Aging performance
    • Collection effectiveness
    • Credit exposure
    • Bad debt performance
  • Lead process improvement and finance transformation initiatives that improve efficiency, visibility, and financial results.

Requirements

• Exceptional verbal and written communication skills.
• Strong leadership, coaching, and team development abilities.
• Advanced analytical and problem-solving capabilities.
• Excellent organizational and time-management skills.
• Ability to prioritize competing responsibilities and delegate effectively.
• Experience with ERP systems, order-to-cash processes, and credit and collections technologies.
• Strong proficiency with Microsoft Office applications.

Qualifications

• Bachelor’s degree in Accounting, Finance, or a related field (preferred).
• 10+ years of progressive experience in credit, collections, accounts receivable, or related finance functions.
• 5+ years of leadership experience managing and developing teams.
• Experience overseeing credit risk for a large accounts receivable portfolio exceeding $100 million.
• Experience utilizing the Esker credit and collections platform (preferred).
• NACM certifications (CBA, CBF, or CCE) preferred.
• Demonstrated success leading process improvement or finance transformation initiatives.

Schedule

• Occasional travel is needed for training and business support.

Physical Requirements

• Ability to remain seated at a workstation for extended periods.
• Frequent use of computers, telephones, and standard office equipment.
• Ability to occasionally lift and carry up to 20 pounds.
• Ability to bend, reach, and move through an office environment.

About Us

Interstate Companies is a leading provider of transportation, power systems, manufacturing, and industrial solutions with more than 1,700 employees across multiple locations nationwide. We pride ourselves on providing a culture that values teamwork, accountability, innovation, and professional growth.

Benefits

• Competitive compensation ($150K-$160K annually, eligible for bonuses).
• Comprehensive medical, dental, and vision benefits.
• 401(k) with company match.
• Paid time off and paid holidays.
• Life and disability insurance.
• Employee Assistance Program.
• Career development and advancement opportunities.
• A collaborative and supportive culture.