Credit Manager

Responsibilities

• Possessing knowledge and understanding of Accounts Receivable Accounting
• Completing reconciliations, reviewing and approving new business applications
• Investigate and verify the financial status and reputation of prospective customers applying for credit and leverage system resources including Bectran to establish proposed credit limits and payment terms in accordance with the identified risk factors and risk score and Core-Mark policies, procedures and standards of operation.
• Leverage the SAP Financial Supply Chain Management tools including the Collection Module, Credit Module and Dispute Management Module to 1) prioritize daily activities including collections and customer dispute resolution; 2) identify and evaluate “at-risk” customers to consider “ship / no-ship” and “customer hold” decisions and re-evaluation of customer terms, limits and payment method; 3) monitor key credit performance metrics including timeliness and completeness of credit application completion, collections activities, dispute resolution and customer risk profiles relative to customer terms and limits.
• Partners with division personnel including the Division Finance Director and Division President to ensure effective communication and collaboration on: 1) credit risks and opportunities; 2) adequacy of accounts receivable reserves; and, 3) factors influencing key accounts receivable performance metrics
• Ensure compliance with credit management policies and procedures and associated standards of operations
• Collaborate with the division sales team and national account sales team on customer collections efforts and identification of unusual or “at-risk” customer activity (unusual order levels or patterns, etc.)
• Effectively leverage outside collection agencies and/or attorneys to enhance and elevate customer collections pursuits when reasonable and timely internal collections efforts have failed
• Identify opportunities to enhance the timeliness of collections and accuracy of cash and credit memo application by collaborating with customers and the EBS team (e.g. encouraging customers to move to electronic payment remittance, enhanced payment remittance support, etc.)
• Monitor, influence and drive improvement to key performance metrics pertaining to accounts receivable including days sales outstanding, customer terms and limits relative to risk profile, timeliness of collections and dispute resolution, timeliness and completeness of credit applications, etc.
• Ensure compliance with internal controls designed to mitigate risks including fraud

Qualifications

• Bachelor’s Degree
• 5+ years of credit management experience
• Intermediate or Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)