Credit Collections Representative (On-Site)

ESSENTIAL DUTIES and RESPONSIBILITIES

• Contact customers regarding past-due accounts via phone, email, and written correspondence
• Collect outstanding balances and negotiate payment plans when necessary
• Review customer accounts and monitor aging reports
• Investigate and resolve billing discrepancies or payment issues
• Maintain accurate documentation of collection activities and customer communications
• Collaborate with internal departments
• Recommend accounts for escalation, legal action, or write-off when appropriate
• Ensure compliance with company policies and applicable collection regulations
• Prepare reports on collection status and account activity

Required Skills/Competencies

• Strong communication and negotiation skills
• Ability to handle difficult conversations professionally
• Strong organizational and time-management skills
• Attention to detail and problem-solving ability
• Ability to work independently and meet collection targets

Minimum Qualifications

• Education: High school diploma or equivalent, associate or bachelor’s degree preferred
• Experience and/or Training: 1-3 Years experience in collections, accounts receivable or customer service
• Licenses/Certificates: Driver’s license
• Technology/Equipment: Proficiency in Microsoft Office; D365 experience preferred

Compensation Range

$45,000.00 - $74,000.00

Additional Information

As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, veteran or disability status.

Braun Intertec strives to ensure that its careers web site is accessible to all. If you need assistance completing your online application, please email hrhelp@braunintec.com.

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