Credit & Collections
Job Description Summary
Sunbelt Rentals--the fastest growing rental business in North America--is seeking a Credit & Collections Representative.
DUTIES & RESPONSIBILITIES
- Responsible for reducing delinquency for assigned accounts
- Contact customers regarding payment status
- Answering incoming customer calls
- Deal with customers and profit centers to get disputed invoices resolved
- Deal with general contractors for specific jobs and make arrangements for joint checks
- Forward Certificates of Insurance and Tax Certificates to the appropriate departments
- Update and amend customer maintenance information
Qualifications
- Knowledge of construction lien laws
- Professional phone etiquette
- Commitment to excellent customer service
- Detail oriented
- Excellent written and verbal communication abilities
- Extensive knowledge of fair debt and collection management
- Strong knowledge of state commercial laws
- Knowledge of legal lending methods
- Some experience with computerized accounting methods
Benefits
The base pay range for this position is $18.99 - 26.11 per hour. The starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For more information on our benefits, please visit our careers page.
Sunbelt Rentals offers a comprehensive benefits package to its full-time employees, including:
- Health, Dental and Vision plans
- 401(k) Match
- Volunteer time off
- Short-term and long-term disability
- Accident, Life and Travel insurance
- Flexible spending
- Tuition Reimbursement Options
- Employee Assistance Program (EAP)
You will become eligible for benefits on the first of the month following 30 days from your start date. Sunbelt offers team members the following paid time off from work, subject to Sunbelt’s policies (unless specified in a collective bargaining agreement):
- 12-25 vacation days depending on years of service
- 5 sick days
- 6 holidays
- 2 half day holidays
- 2 floating holidays
- 1 inclusion day
- 1 volunteer day
About the Role
Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition. We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on-the-job training for all eligible employees.
Skills
Knowledge of construction lien laws
Professional phone etiquette
Commitment to excellent customer service
Detail oriented
Excellent written and verbal communication abilities
Extensive knowledge of fair debt and collection management
Strong knowledge of state commercial laws
Knowledge of legal lending methods
Some experience with computerized accounting methods
Benefits
Health, Dental and Vision plans
401(k) Match
Volunteer time off
Short-term and long-term disability
Accident, Life and Travel insurance
Flexible spending
Tuition Reimbursement Options
Employee Assistance Program (EAP)
Pay
The base pay range for this position is $18.99 - 26.11 per hour. The starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience.
Schedule
Not specified