Credit Card Analyst I

Are you ready to join a growing team that puts a premium on productivity and has an award-winning culture centered around transforming talented employees into effective business leaders? Then BHG Financial is the place for you. In 2001, we started with an idea, an opportunity, and $25,000. Back then, our focus was strictly on serving those in the medical industry. With healthcare in our heritage, we soon expanded to serve high-earning professionals in many other industries, providing all with leading-edge financial solutions, including our extensive network of community banks. Today, BHG Financial has firmly established its legacy as a leader in the financial services space. Founded on the philosophy of a better way to borrow, we are dedicated to helping accomplished professionals, small businesses, and institutions build upon their success through innovative financial solutions, a hassle-free process, and personalized concierge service. Our relentless commitment to the success of our customers is part of what has made BHG Financial thrive. We take a 360-degree view of our customers to tailor the best solutions for their financial aspirations. Today's professionals have multiple sources of income, not just their paycheck. Therefore, it is essential to factor those in when making responsible lending decisions. Our continued focus on data, analytics, and proprietary modeling has enabled faster funding for our customers. From business to personal loans to relationships with community banks, the country’s top professionals and business owners rely on us for our exceptional financial solutions and concierge service to continue their success and legacy. Who You Are You are a strategic and analytical professional who thrives at the intersection of business strategy, and data-driven decision-making. You are passionate about business strategy and translating that into actionable plans that drive measurable growth across Credit Card and other key functions, ensuring alignment with broader company objectives. You have a strong business acumen, are fluent in performance data, and excel in cross-functional environments where your insights influence key decisions and shape long-term strategy. You will play a key role in shaping our business strategy through data-driven insights, analysis, and execution. What You'll Do Monitor and evaluate business and sales performance in databricks and provide key insights and strategy enhancementsDevelop time sensitive production and ad hoc insights using tools such as Power BI that are at the heart of BHG’s credit card businessOptimize the daily sales leadflow. Ensure accurate lead prioritization and work closely with key business partners to improve business conversion ratesIdentify and evaluate new population segments, products, and markets to uncover growth opportunities across the card lifecycleCollaborate cross-functionally within credit card to design and analyze A/B tests to enhance the consumer journeyTranslate business performance into business impact by delivering insights that connect sales metrics to outcomes such as revenue, customer acquisition, and profitabilityDeliver compelling presentations and strategic recommendations to stakeholders at all levels, synthesizing complex data into clear, actionable insights that inform decision-making What You'll Need Bachelor’s degree in business, Data Analytics, Finance, or related field; MBA or advanced degree strongly preferred2+ years of experience in business strategy, performance measurement, or analytics within financial servicesDemonstrated experience in developing and executing strategic plans in collaboration with senior leadership and cross-functional partnersExperience with list-based marketing strategy (e.g., direct mail, email)Proficiency in SQL and advanced data analytics; ability to independently query and analyze data setsStrong knowledge of data visualization tools such as Power BI, Tableau, or similar platformsExcellent communication skills, with the ability to synthesize strategy and performance insights for diverse audiencesProven ability to link business strategy to marketing KPIs, optimize campaigns, and influence high-impact decisionsHighly collaborative, organized, and comfortable managing competing priorities in a fast-paced, dynamic environmentTravel requirement: Within the first 6 months of employment, all employees will travel to attend the BHG All Oars Experience. Following this event, ongoing travel is minimal—approximately 5% annually—for team on-sites, meetings, and cross-functional collaborationWork Authorization: This role is not eligible for employer-provided immigration sponsorship. To be considered, applicants must already possess valid U.S. work authorization that will not require sponsorship now or in the future Nice to Have: Experience in consumer lendingExperience leveraging generative AI tools (e.g., ChatGPT, Claude, DALL·E) to enhance productivity, automate content creation, and support data-driven decision-making Life at BHG Financial At BHG Financial, we work hard and aren’t afraid to take risks. Since the beginning, our core values of PMA (positive mental attitude), team player, and loyalty have been the driving force behind every interaction we have between each other and our customers. We have a healthy respect for the daily grind, yet we value work/life balance. We believe that all employees should have the opportunity to lead and that good ideas can come from anyone. From the top down, our leaders are actively involved not only in strategic oversight and running the business, but also in the well-being and growth of all employees. We consider people our #1 asset, and help employees realize their full potential, set and exceed their goals, and explore new opportunities for personal and professional development. Why You Should Join BHG Financial We strive to offer amenities, opportunities, events, and programming that support the interests of our teams, while furthering the culture that makes us Great Place to Work® certified. Some of the benefits you can expect when you join BHG Financial include: Medical/Rx/Dental/Vision coverage for employees and their eligible family membersCompetitive PTO and vacation policies1 Friday off each month for Wellness WeekendsCompany 401(k) plan with employer contributions after one yearCompany-sponsored training and certification opportunitiesQuarterly award ceremonies where top achievers are celebrated and receive additional bonusesOngoing volunteer opportunities to give back to the community through our BHG Cares program If you’re ready for a career where you can exercise your passions, be surrounded by co-workers who are relentlessly committed to service, and have a team-player mindset, apply today! BHG Financial is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. BHG Financial is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.