Credit Analyst - Omaha, NE
See our current open positions.
About the role
We are looking for enthusiastic individuals who are passionate about customer service and eager to contribute to our mission of challenging the status quo and fostering entrepreneurial thinking. At Equity Bank, you will have the opportunity to grow professionally and personally, with a supportive and inclusive workplace culture.
Responsibilities
- Provide exceptional customer service to ensure customer satisfaction.
- Manage relationships with clients to build loyalty and trust.
- Identify and address customer needs and concerns promptly.
- Adapt to new technologies and processes to enhance service delivery.
- Participate in team meetings and collaborate with colleagues to improve processes and outcomes.
Requirements
- Bachelor's degree in a relevant field or equivalent work experience.
- At least 2 years of relevant customer service experience.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Proficiency in Microsoft Office Suite.
Qualifications
- Experience in a fast-paced, dynamic environment.
- Passion for innovation and entrepreneurship.
- Excellent problem-solving and decision-making abilities.
- Ability to handle confidential information with discretion.
Skills
- Customer service skills.
- Communication and interpersonal skills.
- Problem-solving and decision-making skills.
- Microsoft Office Suite proficiency.
Benefits
- Competitive compensation package.
- Health insurance coverage.
- Paid time off.
- Professional development opportunities.
- Flexible work schedule.
Pay
Compensation is commensurate with experience and qualifications.
Schedule
Our schedule varies based on department needs and project demands.
Note: Equity Bank is an Equal Opportunity Employer. We encourage qualified minority, female, veteran, and disabled candidates to apply and be considered for open positions.
For more information on our policies and procedures, please refer to the links provided.