Credit Analyst

About the Role

The Credit Analyst will manage a portfolio of customer accounts to determine credit worthiness, maximize cash flow, and mitigate the risk of bad debt.

Responsibilities

• Credit Approval:
  • Analyze requests for credit on assigned portfolio of domestic customers to minimize bad debt risk and maximize accounts receivable collection.
  • Recommend changes of credit limits to credit management.
  • Initiate credit investigations using credit reporting agencies, industry reports, and bank and trade references.
  • Analyze financial statements, calculate financial ratios, and compile reports regarding finance and credit data.
  • Evaluate credit information to determine credit acceptability and recommend credit lines to credit management.
  • Set, review, and revise credit limits; determine where restrictive selling terms are necessary.
  • Recommend changes of terms to credit management.
  • Review files and maintain current information on active accounts.
• Collections:
  • Responsible for collection activity and follow-up of assigned portfolio of domestic customers.
  • Review customer files to identify, prioritize, and select delinquent accounts for collection.
  • Contact customers for payment of past due accounts and payment irregularities.
  • Reconcile accounts and answer customer inquiries regarding balances, including short paid invoices, tracking information, PODs, pricing disputes, shortages, overages, unearned cash discounts, and freight costs.
  • Inform sales personnel of collection problems and request their assistance when necessary.
  • Secure information for presentation to company personnel and customers to settle disputed balances.
  • Refer unusual or difficult collection problems to Credit Management with recommended courses of action.
  • Assist in preparing legal documents required for suit actions and bankruptcy filings.
  • Maintain files and follow-up on bankruptcy claims and accounts placed with collection agencies and attorneys.
• Other Responsibilities:
  • Some travel is involved to visit with customers or to attend credit meetings and credit educational functions.
  • All other duties as assigned.

Requirements

• Minimum of 2 years’ related experience in the credit and collection field.
• PC skills with working knowledge of Microsoft Word and Excel.
• Strong ten-key calculator ability.
• Degree in Business Administration is preferred with a Finance or Accounting emphasis.
• General knowledge of credit and collection practices.
• Strong verbal and written communication skills with ability to interact successfully with people at all levels.
• Must be able to organize and work independently with minimal supervision.
• Ability to maintain a high degree of accuracy in detailed work.
• Ability to handle exceptions to routine procedure.
• Ability to work under time-constrained pressures.
• Ability to work with and interpret various numbers and combinations of numbers in relationship to discount items, pricing, etc.

Travel

Primarily office-based with some travel required to visit customers or attend credit meetings and educational functions.

Core Values

• Take Ownership: Match actions with words, building trust and taking responsibility for the success of Vollrath as a whole.
• Treat All People with Respect: Recognize diverse experiences, styles, and backgrounds, treating everyone with dignity and fostering an inclusive culture.
• Life Beyond Work: Care for the well-being of every individual, ensuring mental and physical safety, and encouraging balance to pursue passions.
• Empower Action: Create a workplace where every member can thrive with excitement, confidence, and psychological safety, supported by resources and tools.
• Commitment to Those Who Count on Us: Drive innovation and practical solutions by understanding the needs of coworkers, customers, owners, and communities.