Credentialing and Compliance Coordinator

About the role

This position leads, coordinates, monitors, and maintains Family Health Care's corporate and internal credentialing and re-credentialing process. The Coordinator facilitates all aspects of provider credentialing — including initial appointment, reappointment, expiration/renewal, and clinical privileging for all departments — while supporting compliance with HRSA, AAAHC, and other required agencies. This role also provides broader administrative support to organizational leadership and plays a key part in incident reporting, training compliance, and student program coordination.

Responsibilities

• Coordinates provider credentialing and re-credentialing, including licensure/DEA renewals and credentialing file maintenance.
• Provides administrative support to the Chief Medical Officer and Chief Dental Officer or their designees.
• Coordinates incident reporting and prepares related committee summaries.
• Manages HealthStream training assignments for staff.
• Coordinates TB testing and immunizations for all staff members.
• Supports Administration on compliance, risk management, and operational projects as assigned.
• Coordinates student program placements and onboarding.
• Understands and demonstrates the ability to protect patient privacy according to HIPAA laws.

Requirements

• Formal training, or the equivalent experience, in some aspect of a profession or para-profession (approximately one or two "semester-length" post-high school classes, including certificate or technical programs up to one year). This is typically considered an associate's degree level or equivalent experience.
• Two to three (2-3) years' working experience as an Administrative Assistant.
• Typing ability of 55 words per minute.
• Strong background in Microsoft Office (Word, Excel, Outlook, PowerPoint) preferred.
• Credentialing experience or certification in credentialing preferred.

Alternative to Minimum Requirements: High school diploma with three to five (3-5) years' experience in provider credentialing and medical office administrative support.

Benefits

• Full Benefit Package including Health, Dental, Vision
• STD, LTD, Life
• 401(k)
• PTO

Location: Baldwin, MI | Employment Type: 40 hours per week | Exempt