Credentialed Tax Professional
About the role
MCI is seeking a highly skilled and dedicated Credentialed Tax Professional to join our team. The ideal candidate will possess a strong understanding of federal and state tax laws, exceptional attention to detail, and a passion for delivering outstanding service to clients.
Responsibilities
- Prepare and review individual federal and state tax returns with accuracy and efficiency.
- Utilize government resources, professional tools, and internal expertise to research and deliver clear, accurate tax guidance in everyday language.
- Apply company policies, procedures, and best practices to resolve tax-related inquiries and troubleshoot client issues.
- Maintain detailed and accurate documentation of all client interactions and case resolutions.
- Aid clients with tax planning strategies and identify opportunities for deductions and credits.
- Stay current with changes in tax laws and regulations to ensure compliance and provide up-to-date advice.
- Collaborate with internal teams to improve processes and enhance the client experience.
- Support clients via video, phone, and chat, delivering professional, friendly, and reassuring service.
- Ensure all work complies with legal standards, ethical guidelines, and company policies.
Qualifications
- Must be 18 years or older.
- High school diploma or equivalent required; Bachelor’s degree in Accounting, Finance, or a related field preferred.
- Active, unrestricted credential: EA (Enrolled Agent), CPA (Certified Public Accountant), or other recognized Tax Preparer credentials.
- Must hold or be able to obtain any required state licenses, certificates, permits, or bonds.
- Active PTIN (Preparer Tax Identification Number).
- Recent experience preparing individual 1040 tax returns.
- Proficient with tax software and general computer operations.
- Must have or be willing to obtain a dedicated, hardwired internet connection.
Benefits
We offer a variety of benefits and incentives to support and reward our team members, including:
- Paid Time Off
- Incentives & Rewards
- Health Benefits
- Retirement Savings
- Disability Insurance
- Life Insurance
- Supplemental Insurance
- Career Growth
- Paid Training
- Fun, Engaging Work Environment
- Casual Dress Code
Compensation Details
Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.
Conditions of Employment
- All MCI Locations Must be authorized to work in the country where the job is based.
- Subject to the program and location of the position.
- Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint.
- Job offers are contingent on background/security investigation results.
- Must be willing to submit to drug screening.
- Job offers are contingent on drug screening results.
Physical Requirements
This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.
Reasonable Accommodation
Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment.
Diversity and Equality
At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment.