Credentialed EMR Trainer

About the role

INTEGRIS Health, Oklahoma's largest not-for-profit health system, is seeking a dedicated caregiver to join us in our mission to partner with people to live healthier lives. Benefits of being an INTEGRIS Health caregiver include front-loaded PTO, medical benefits through the extensive INTEGRIS Health Network, financial assistance for continued education, 24/7 health support, and more.

The Credentialed Trainer delivers training programs, workshops and classes and provides at‑the‑elbow support to the organization. Manages training sessions through effective facilitation processes that enable efficient delivery of curriculum and a learning‑conducive environment. Uses up‑to‑date knowledge and skills associated with the content being delivered and often acts as a subject‑matter expert in the technical/functional area. Designs/revises training materials and creates activities to support the curriculum. Determines audience needs and adapts program delivery accordingly. Requires travel to facilities within the system.

Responsibilities

• Prepares for and leads end-user training using a standard curriculum.
• Applies concepts of adult learning theory and action learning in development and delivery of training via a variety of blended learning modalities, e.g. classroom, video-teleconference, telephonic, electronic, etc.
• Understands INTEGRIS business/clinical issues and strategies and applies this knowledge to provide examples to illustrate key points and increase impact of training/facilitation.
• Collaborates with Instructional Designers in assessing training needs through quality reports, incident reports, direct observation and multidisciplinary collaboration.
• Collaborates with Instructional Designers on updating training materials.
• Leverages Learning Management System technology to deliver, administer and track training.
• Ensures accurate record management.
• Facilitates discussions that may be controversial while understanding the agendas and perspectives of others.
• Contributes to the evaluation by collecting feedback from trainees and collaborating with the Instructional Designer, evaluating feedback and making applicable changes to training in collaboration with the Instructional Designer.
• Administers end user proficiency assessments.
• Supports end users with "at the elbow" support.
• Administers refresher, optimization, and skills enhancement training.
• Conducts program costs, benefits and outcome analysis.
• ICP Only: Facilitates Service Desk troubleshooting for all departmental areas.
• Reports to the department Manager or Director.
• This position may have additional or varied physical demand and/or respiratory fit test requirements. Please consult the Physical Demands Project SharePoint site or contact Risk Management/Employee Health for additional information.
• Normal working conditions.
• Some travel required.

Requirements

• Bachelor's Degree in Business, Education, Communication or Health Care related field or an equivalent combination of education and formal training experience which provides the required knowledge, skills and abilities to perform the essential functions