Credential and Evaluation Coordinator

Job Location: Corpus Christi, Texas

About the role

TAMU‑CC is a dynamic university designated as both a Hispanic‑Serving Institution (HSI) and Minority‑Serving Institution (MSI) with approximately 11,000 students from 47 states and 54 foreign nations. The university employs over 1,400 full‑time and 2,000 part‑time Islanders (including students/GAs) and offers a wide array of undergraduate and graduate degrees, including doctoral programs. As a member of the Texas A&M University System, TAMU‑CC benefits from system resources, increased visibility, and collaboration opportunities. The campus sits on a 240‑acre island on Corpus Christi Bay and was ranked #1 College by the Sea by Best College Reviews, featuring modern, state‑of‑the‑art classroom buildings and support facilities.

The Credential and Evaluation Coordinator plans, organizes, and directs operations related to the receipt, posting, and processing of applications for admission to the University. This includes supervising processes that issue admission decisions for undergraduate students to ensure compliance with institutional, system, and state requirements. The role is critical to daily undergraduate admissions processing operations.

NOTE: Employment may be impacted by the Presidential proclamation issued on September 19, 2025 and the moratorium issued by Texas Governor Abbott on January 27, 2026.

Responsibilities

• Management (60% effort): Oversee day‑to‑day admissions operations, including application processing and issuance of undergraduate admission decisions; assist with daily unit operations such as selection, training, supervision, and guidance of subordinate personnel in customer service (including student workers); lead efforts to streamline processes, develop efficiencies, and improve service quality; execute admissions communications to students.
• Operations (30% effort): Process applications for special programs (StudyGroup, Islander Academy, Program for System Admission, and other designated populations); prepare and forward prospective undergraduate applications for review by the Undergraduate Admissions Committee when required; create, plan, and execute annual training programs for Banner and supporting software for all staff in the Division of Enrollment Processing; upload SAT, ACT, CLEP, TOEFL, and AP test scores.
• Customer Service (10% effort): Provide front‑line assistance by answering phones and responding to inquiries from students, parents, and campus partners regarding undergraduate admissions processing; perform other duties as assigned.

Requirements

• Bachelor’s degree.
• Two (2) years of related experience.
• Alternative qualifications: High school diploma or GED with six (6) years of related experience; Associate’s degree with four (4) years of related experience; Master’s degree.
• Intermediate skills in Microsoft Office Suite (Word and Excel) and databases.
• Excellent written, verbal, and interpersonal communication skills for courteous, professional interaction via person, telephone, and email.
• Attention to detail; self‑motivated and self‑directed.

Preferred Qualifications

• Experience managing others.
• Experience in admissions, student recruiting, or college relations.
• Experience with Banner Student Information System, Laserfiche, Argos, and Target X.
• Bilingual in Spanish.

Benefits

• Medical insurance: $0‑$30 per month for employee‑only coverage after university contribution (approximately $920 value); up to 83% of premium covered by the university for employee‑spouse, employee‑children, and employee‑family coverage.
• Dental & Vision insurance.
• Life Insurance, Accidental Death & Dismemberment, Long Term Disability.
• Flexible Spending Account and Day Care Spending Account.
• On‑campus wellness opportunities.
• Dual Career Partner Program.
• Work Life Solutions Counseling, Work Life Assistance, Financial Resources, and Legal Resources.
• Tuition benefits: Public Loan Forgiveness, Book scholarships, 100% tuition coverage for up to 18 credit hours per fiscal year (other rules may apply).
• Retirement: Teacher Retirement System of Texas (TRS) or Optional Retirement Plan (ORP); Voluntary Tax Deferred Account/Deferred Compensation Plan.
• Time off: 8+ hours of vacation paid time off per month; 8 hours of sick leave per month; 8 hours of paid birthday leave; 12‑15 paid holidays each year.

Pay

Up to $19.40 hourly (up to $40,352 annually, approximately).