Credential Advisor

About the role

The Credential Advisor plays a crucial role in the Credential Office, supporting credential recommendation processes for initial, renewal, intern, and appeal credentials. They advise students on academic and credential requirements, communicate with stakeholders, and ensure compliance with institutional and state requirements.

Responsibilities

• Interprets policies and communicates with stakeholders
• Maintains compliance with institutional and state requirements
• Conducts pre- and post-admission advisement
• Supports large group presentations and special projects
• Evaluates, processes, and submits credential recommendations
• Verifies completion of requirements and certifies candidates for recommendation
• Researches and compiles credential progress reports
• Processes change of program requests and writes status letters
• Adds and removes registration holds
• Performs other duties as assigned

Requirements

• Equivalent to a Bachelor’s degree in a job-related field
• Two years of professional experience in a student services program area or related field
• A Master’s degree in a job-related field may substitute for one year of the required experience

Qualifications

• Demonstrated ability to provide clear, accurate, and student-centered advisement
• Skilled in interpreting and applying university and state credential policies
• Proficient in using student information systems and digital tools
• Knowledge of state credentialing regulations and institutional requirements
• Strong attention to detail, discretion, and accuracy
• Ability to serve as a technical resource and collaborate with district personnel, human resources, and institutional partners

Benefits

• Medical, dental, vision, retirement & savings plans
• Tuition waiver

Pay, Benefits & Work Schedule

• Hiring rate: $5083 - $5400 per month, dependent on qualifications and experience
• Classification: 3082 / Student Services Professional II / 1
• Hours: Full Time; 40 hours per week; Monday through Friday. May include evenings and weekends
• Travel required for on-and off-campus conferences, events, workshops, and trainings
• Hybrid work schedule: 4 days in office, 1 day remote

General Information

• Open until filled
• Sensitive position
• Background check required
• Equal opportunity employer

Requirements

• Must be authorized to work in the United States
• Must disclose any final administrative or judicial decisions regarding sexual harassment within the last 7 years
• Must sign a release form authorizing the release of information by the applicant's current and/or former employers to the CSU

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Application

To apply, visit this link.