Creator Operations Manager, TikTok Local Services - USDS

About the team

With the mission of "Inspiring New Life and Helping Good Business", TikTok Local Services is committed to becoming the most trusted local services platform for users and partners. Through POI, Video, LIVE, Search, and other product forms, TikTok's Local Service aims to connect merchants, service providers, creators and users creatively, making the daily life experience unique, richer, and more efficient. The USDS Local Services team manages location-based databases and services with the goal of helping local businesses connect with millions of users. By addressing unmet needs, the team plays a vital role in supporting and growing our community in the US market, while protecting U.S user data and privacy.

Responsibilities

• Oversee TikTok local service creator's onboarding, incubation, and operational workflows to enhance content production quality and efficiency
• Develop and implement campaign strategies, online & offline programs to drive creator growth, engagement, and monetization opportunities
• Analyze performance data to identify opportunities for growth and optimization
• Collaborate with cross-functional teams (e.g. Product, Ops, Data, ENG) to streamline operations and scale creator programs effectively; Provide input on product roadmap and feature enhancements

Minimum Qualifications

• Bachelor's degree or above
• 3 years of experience in creator management, creator strategy, or "in-house" creator/Influencer operations at a technology company
• Outstanding communication and demonstrated experience in cross functional collaboration
• A self-driven, entrepreneurial mindset with bias towards action
• Highly analytical mindset with a strong understanding of creator performance metrics

Preferred Qualifications

• Experience working with global cross functional teams
• Robust business acumen, with the ability to understand and contribute to overall ecosystem growth and strategy
• Proficiency in utilizing querying and analytical tools (e.g. SQL) and conducting data analysis

About USDS

TikTok USDS Joint Venture LLC is dedicated to the safety and security of millions of Americans who create, discover, and connect with what they love on the apps we operate. The Joint Venture has been established in compliance with the Executive Order signed by President Trump on September 25, 2025. Our foundation is a comprehensive data privacy and cybersecurity program we operate under defined safeguards to protect national security and secure U.S. user data, apps and the algorithm. We safeguard the U.S. content ecosystem, holding decision-making authority for trust and safety policies and moderation. USDS Joint Venture helps ensure Americans can continue to express their creativity, discover new hobbies and interests, and build thriving communities and businesses on a global scale. On-site presence across teams allows the company to operate with greater speed, alignment, and agility — especially in areas like real-time decision-making, team development, and integrated execution. As such, the company is shifting from a hybrid work model to a fully in-person schedule up to 5 days a week.

Pay

• Base salary range for this position in the selected city: $70,304 - $143,556 annually. Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location.
• Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits

• Day one access to medical, dental, and vision insurance
• 401(k) savings plan with company match
• Paid parental leave
• Short-term and long-term disability coverage
• Life insurance
• Wellbeing benefits
• 10 paid holidays per year
• 10 paid sick days per year
• 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure)

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.