Creator Operations Lead - TikTok Local Services

About the Team

With the mission of "Inspiring New Life and Helping Good Business," Local Services is committed to becoming the most trusted local services platform for users and partners. Through POI, Video, LIVE, Search, and other products, Local Services creatively connects services and roles related to daily life, making experiences richer, more unique, and innovative. The team also fosters an inclusive and fair business environment, helping merchants, service providers, creators, and others continuously create revenue and improve efficiency.

Responsibilities

• Oversee local services (e.g., Food, Travel, lifestyle) creator onboarding, incubation, and operational workflows to enhance content production efficiency.
• Develop and implement strategies to drive creator growth, engagement, and monetization opportunities.
• Manage partnerships, performance analytics, and platform compliance to optimize creator success.
• Collaborate with cross-functional teams to streamline operations and scale creator programs effectively.
• Act as a strategic leader for the team, overseeing team members' performance, driving critical business decisions, and shaping the long-term direction of creator operations.

Qualifications

Minimum Qualifications:

• Bachelor's degree or above, with more than 5 years of operation-related work experience; experience in creator economy or operations preferred.
• Strong communication and coordination skills, with empathy and mastery of creator and KOL operation methodologies.
• Experience managing a team.
• Highly analytical mindset with a strong understanding of performance metrics.

Preferred Qualifications:

• Experience working as part of a global or international team.

About TikTok

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok’s global headquarters are in Los Angeles and Singapore, with additional offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok’s mission. Our innovative product helps people authentically express themselves, discover, and connect. We create value for our communities, inspire creativity, and bring joy through our diverse, global teams. We lead with curiosity, humility, and a desire to make an impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We embrace resilience and an "Always Day 1" mindset to achieve meaningful breakthroughs for ourselves, our company, and our users.

Pay

The base salary range for this position is $151,050 – $342,000 annually. Compensation may vary based on qualifications, skills, competencies, experience, and location. Base pay is one part of the total package, which may include additional discretionary bonuses, incentives, and restricted stock units.

Benefits

• Day-one access to medical, dental, and vision insurance.
• 401(k) savings plan with company match.
• Paid parental leave.
• Short-term and long-term disability coverage.
• Life insurance.
• Wellbeing benefits.
• 10 paid holidays per year.
• 10 paid sick days per year.
• 17 days of Paid Personal Time (prorated upon hire, with increasing accruals by tenure).