Creator LIVE Operations Manager Graduate (TikTok Shop - Creator) - 2027 Start (MBA)

About the Team

The commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the commerce channel of choice for merchants, creators, and affiliates. The team is responsible for building the TikTok e-commerce partnership for the TikTok e-commerce business in the US, delivering high-quality products and a unique customer experience.

With over 1 billion loyal users globally, TikTok is an ideal platform to deliver a brand-new and better e-commerce experience. We are an entrepreneurial team passionate about shaping the future of shopping and are looking for talented individuals to help build an innovative, secure, and intuitive e-commerce ecosystem.

Responsibilities

• Design an integrated Creator Live plan to increase the live GMV of creators in TikTok Shop.
• Analyze live performance metrics and provide insights to optimize content strategy and improve conversion rates.
• Collaborate with the cross-functional (XFN) team to align creators' promotions with overall marketing initiatives.
• Stay up-to-date on TikTok trends and algorithm changes to ensure maximum visibility for the shop.

Qualifications

Minimum Qualifications

• Individuals who are completing or have recently completed an MBA degree.
• Proven track record in business development and sales within the live streaming, e-commerce, media, or digital marketing industry.
• Strong understanding of 1:1 and 1:few relationship building between tech platforms and sellers.
• Ability to work independently, manage multiple high-profile initiatives, and demonstrate a bias-for-action mentality.

Preferred Qualifications

• Experience working in ambiguity, achieving results in a fast-paced environment, and adapting to changing business needs.
• Excellent communication and negotiation skills.
• Self-motivated, results-driven, and able to work independently.
• Strong analytical and problem-solving skills.
• Strong documentation, presentation, and communication skills, particularly in external-facing situations.
• Attention to detail, affinity with numbers, and logical problem-solving abilities.
• Familiarity with TikTok and other content platforms; experience in content-based e-commerce is highly preferred.

Pay

The base salary range for this position is $102,600 - $143,640 annually. Compensation may vary based on qualifications, skills, competencies, experience, and location. This role may also be eligible for additional discretionary bonuses, incentives, and restricted stock units.

Benefits

• Day-one access to medical, dental, and vision insurance.
• 401(k) savings plan with company match.
• Paid parental leave.
• Short-term and long-term disability coverage.
• Life insurance.
• Wellbeing benefits.
• 10 paid holidays per year.
• 10 paid sick days per year.
• 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).