Creator Commerce

Responsibilities

• Execute high-volume creator and influencer outreach daily across DMs, email, and platform tools — persistence and follow-through are non-negotiable
• Build and maintain creator lists, databases, and CRM records including contact info, compensation, performance tracking, and communication history
• Support the development and management of a full creator ecosystem — from first contact to onboarding, compensation, and performance reporting
• Support campaign setup, daily checks, and optimization on TikTok
• Analyze weekly and monthly KPIs — engagement, reach, GMV, follower growth — and contribute to reporting for internal team meetings
• Research trending content, creators, and platform-native strategies to keep campaigns and creator outreach relevant
• Absorb and communicate proactively and consistently across internal teams — marketing, social, PR — and with external creators and partners

Qualifications

• 1–2+ years of experience in social media, influencer marketing, creator partnerships, or social commerce
• Demonstrated ability to manage high-volume outreach and juggle multiple relationships simultaneously without dropping the ball
• Experience building or maintaining spreadsheets, trackers, or CRM systems for contacts, campaigns, or creator management
• Familiarity with TikTok, Instagram, and other major platforms — both as a content channel and a commerce tool
• TikTok Shop, Seller Center, or e-commerce platform experience is a strong plus
• LIVE commerce or streaming experience is a bonus
• Bachelor's degree in Marketing, Business, Communications, or related field preferred
• Direct, clear, and proactive communicator — you over-communicate, not under
• Thick-skinned and solutions-oriented — you don't quit when it gets hard, you find a way
• Coachable and eager to learn new platforms, tools, and strategies as the space evolves
• Able to prioritize and execute across multiple projects in a fast-moving environment
• Not afraid to follow up repeatedly — with creators, with internal teams, with anyone — until the task is done