Creative Services Specialist

Are you passionate about the chance to bring your creative services experience to a world-class organization that is leading the way in both content and technology to make a safer and more secure world? Do you have the skills necessary to work as a team player within the Revenue team and across the business to ensure operational support and customer success? If you are a team player with excellent stakeholder engagement skills coupled with the ability to work in complex environments, then Thomson Reuters Special Services (TRSS) is looking for you! The Creative Services Specialist connects creative production with emerging AI capabilities to build secure, repeatable systems for content generation, personalization, automation, and digital experience delivery. This role designs and governs the workflows, tools, and frameworks that bring together design platforms, content systems, production processes, and AI-enabled solutions to improve speed, consistency, quality, and measurable business value.

Responsibilities

• Connect business objectives, creative vision, AI capabilities, and final delivery into a cohesive creative technology workflow.
• Transform successful projects into scalable organizational capabilities, reusable frameworks, and repeatable production models.
• Lead creative production across web, video, motion graphics, publications, and interactive media while integrating AI-enabled tools where appropriate.
• Develop and maintain AI-enabled creative workflows that support efficient content creation, review, personalization, and delivery.
• Partner with cross-functional teams to translate creative, technical, security, and business requirements into practical production solutions.
• Establish standards, documentation, and governance practices that ensure AI-enabled creative tools are used consistently and responsibly.
• Evaluate emerging technologies and recommend improvements that enhance creative operations, production quality, and speed to market.

Requirements

• Experience supporting creative production across web, video, motion graphics, publications, or interactive media.
• Experience designing or implementing AI-powered workflows, automation, agent-based systems, or production processes.
• Ability to create reusable frameworks, templates, documentation, and standards that support consistent creative delivery.
• Familiarity with AI-assisted content production, web and CMS frameworks, video and creative production pipelines, and knowledge or asset libraries.
• Ability to collaborate effectively with AI, IT, Security, Legal, Data, and business stakeholders.
• Ability to obtain and maintain a U.S. national security clearance.
• U.S. Citizenship is required to comply with government contract, agency, or Federal Government requirements.

Preferred Qualifications

• Experience establishing or supporting a Creative-AI operating model.
• Experience building reusable libraries of agents, workflows, integrations, or creative production assets.
• Experience launching personalized client narratives, pilots, or similar AI-enabled personalization initiatives.
• Experience integrating AI into Adobe, WordPress, PowerPoint, or related creative production platforms.
• Experience implementing governance, quality standards, or review processes for AI-enabled creative solutions.
• Experience scaling proven creative capabilities, workflows, or tools across an organization.

Benefits

• Flex My Way flexible workplace policies including work from anywhere for up to 8 weeks per year.
• Grow My Way continuous learning and skills-first development programming.
• Comprehensive benefit plans: flexible vacation, two company-wide Mental Health Days off, access to Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
• Globally recognized culture of inclusion, belonging, flexibility, and work-life balance.
• Social Impact Institute: two paid volunteer days off annually, pro-bono consulting projects, and ESG initiatives.
• Market competitive health, dental, vision, disability, and life insurance; competitive 401k with company match.
• Competitive vacation, sick and safe paid time off, paid holidays (including two mental health days), parental leave, sabbatical leave.
• Optional hospital, accident, and sickness insurance (employee-paid); optional life and AD&D insurance (employee-paid).
• Flexible Spending and Health Savings Accounts; fitness reimbursement; Employee Assistance Program.
• Group Legal Identity Theft Protection (employee-paid); 529 Plan access; commuter benefits.
• Adoption & Surrogacy Assistance; Tuition Reimbursement; Employee Stock Purchase Plan access.

Pay

Base compensation range: $74,200 – $137,800 USD (varies by location). Base pay positioned within range based on knowledge, skills, experience, and internal equity. Eligible for Annual Bonus based on enterprise and individual performance.

Schedule

Flexible work arrangements including work from anywhere up to 8 weeks per year; Flex My Way policies support work-life balance.

About Us

Thomson Reuters informs the way forward by bringing together trusted content and technology for professionals across legal, tax, accounting, compliance, government, and media. Our products combine specialized software and insights to empower informed decisions and uphold justice, truth, and transparency. Reuters provides world-leading trusted journalism. We are 26,000 employees across 70+ countries, committed to objectivity, accuracy, fairness, and transparency.

Job posting closes 11/30/2026.