Creative Services Assistant

About the role

The Department of Athletics services the entire community and its alumni. It is responsible for creating an institutional culture that is supportive of students. The department provides leadership in the development of services and programs that enrich student life, extend, enhance the academic experience, and contribute to an environment that encourages personal growth and development.

Responsibilities

• Aid in the creation and production of graphic design materials for social media, schedules, game-day promotions, final scores, recruiting materials, and department-wide marketing initiatives using established Athletics branding standards.
• Develop and produce creative content and season-long visual campaigns for assigned sport programs.
• Produce digital graphics and multimedia assets that support Athletics communications, marketing, fan engagement, and recruiting efforts under daily direction of the Creative Services Lead.
• Maintain consistency with CSUB Athletics visual identity, branding guidelines, and graphic standards across assigned projects.
• Capture high-quality photo and video content at practices, home and away competitions, community events, and special Athletics functions using professional digital cameras, lenses, lighting, and audio equipment.
• Edit and produce highlight videos, promotional videos, student-athlete and coach interviews, and other digital content for Athletics communications channels using industry-standard photo, video, and graphic design software.
• Organize, label, and maintain digital photo and video archives to ensure accessibility and preservation of Athletics media assets.
• Support special events, fan engagement activities, recruiting initiatives, Name, Image, and Likeness (NIL) related creative requests (as applicable), and additional department priorities as requested.
• Travel with assigned teams, as needed, to provide photography, videography, and creative content support during competitions and special events.
• Create and schedule platform-specific content for Instagram, X, Facebook, TikTok, and other approved social media platforms.
• Assist with live game coverage by capturing and posting real-time scores, highlights, photos, and other real-time event content during athletic competitions.
• Aid in the creation of multimedia feature stories highlighting student-athletes, coaches, alumni, and campus initiatives for established digital communication channels.
• Aid in the creation of behind-the-scenes content, game-day stories, interviews, and other multimedia content that showcases the student-athlete experience and promotes fan engagement.
• Collaborate with communications staff to assist with the development and preparation of multimedia content that supports established communication, marketing, and promotional objectives.
• Participate in creative planning meetings to assist with developing content ideas and production schedules for assigned sport programs.
• Coordinate with marketing, communications, ticket sales, and sport programs to support promotional campaigns and game-day content needs.
• Track assigned project timelines, maintain creative asset libraries and organize content requests to support timely completion of assigned work.

Qualifications

• Equivalent to a bachelor’s degree in a related field.
• Relevant education and/or experience which demonstrates acquired and successfully applied knowledge and abilities shown may be substituted for the required education on a year-for-year basis.

Skills, Knowledge & Abilities (SKA’s)

• General knowledge of media relations, public affairs, and sports information.
• Demonstrated communication and interpersonal skills to effectively present information and produce content.
• Ability to analyze information and data as well as use reasoning to summarize into clear and succinct statements.
• Ability to work independently as well as part of a team and build relationships with diverse stakeholders.
• Flexibility to adapt to changing priorities and deadlines.
• Knowledge and understanding of sports terminology and relevant sports.
• Working knowledge of social media platforms including Facebook, X, and Instagram.
• Demonstrated customer service experience requiring a very high level of diplomacy and professionalism.
• Ability to use tact and diplomacy to effectively handle a broad range of high level and sensitive interpersonal situations with diverse personalities, and to respond appropriately to conflicts and problems.
• Excellent communication skills; ability to effectively communicate information in a clear and understandable manner.
• Thorough knowledge of English grammar, spelling, and punctuation.
• Ability to interpret, communicate and apply policies and procedures.
• Excellent organizational and time management skills with the ability to set own priorities to coordinate multiple assignments with fluctuating and time-sensitive deadlines.
• Excellent computer skills and competence with a variety of computer applications including word-processing, spreadsheets, databases, on-line systems, Internet as well as online calendaring and email.
• Working knowledge of or ability to quickly learn University infrastructure.
• Willingness to travel and attend training programs off-site for occasional professional development.
• Ability to work overtime, occasional holidays and adjust working hours to meet special jobs.

Benefits

• CSUB offers a best-in-class benefit package for eligible employees that includes an array of medical plans, choice of dental plans, vision coverage, retirement participation in CalPERS, CSU tuition waiver, up to 24 vacation days per year, sick leave with unlimited accrual, 15 paid holidays per year and more!