Creative Project Manager

About the role

Pattern accelerates brands on global ecommerce marketplaces leveraging proprietary technology and AI. Utilizing more than 66 trillion data points, sophisticated machine learning and AI models, Pattern optimizes and automates all levers of ecommerce growth for global brands, including advertising, content management, logistics and fulfillment, pricing, forecasting and customer service. Hundreds of global brands depend on Pattern’s ecommerce acceleration platform every day to drive profitable revenue growth across 60+ global marketplaces—including Amazon, Walmart.com, Target.com, eBay, Tmall, TikTok Shop, JD, and Mercado Libre.

As a Creative Project Manager, you will work closely with the Director of Creative Project Management to assist in the planning, strategizing, and execution of work for assigned creative projects to meet timelines and expectations. You need to be methodical, have great time management, and be able to use your communication skills to collaborate effectively with team members. Experience or interest in leveraging AI tools for creative workflows, project tracking, and process optimization is highly valued.

Responsibilities

• Assist with setting up timelines and communicate across multiple teams working on the same project.
• Manage team tasks and help ensure proper, timely completion.
• Build relationships with various departments to foster strong cross-team collaboration.
• Help develop and maintain strong relationships with stakeholders inside and outside of Pattern.
• Assist with escalated issues on priorities, goals, strategies, resources, and key initiatives related to company-wide projects.
• Ensure teams have what they need to fulfill their tasks and identify ways to unblock them if needed.
• Identify opportunities to integrate AI-driven tools and solutions to increase efficiency in project tracking, creative asset management, and reporting.
• Oversee the processing of creative tasks and requests from multiple teams within the company and assign them to the appropriate team member.
• Coordinate across departments on tasks and campaign executions.
• Assist with managing large-scale, organization-wide projects through planning, development, launch, stabilization, and close.
• Manage multiple concurrent projects and/or projects with multiple work streams requiring inputs from cross-functional stakeholders.
• Stay informed on emerging AI tools and assist in evaluating their use for creative production, content QA, and workflow automation.

Requirements

• 2–4 years relevant Project Management work experience.
• Familiarity/experience with Asana or other equivalent project management software.
• Analytical, problem solver, independent, self-starter, high attention to detail, keen sense of urgency.
• Highly organized; exceptional verbal and written communication skills.
• Comfortable adopting and experimenting with AI tools for task management, creative production, and cross-team communication.
• Creative project management experience.
• Experience with AI tools for workflow automation, asset QA, or creative ideation.

What high performance looks like

• Consistently delivers all assignments on schedule and with attention to quality.
• Demonstrates commitment and accountability on all projects and responsibilities.
• Proactively contributes in group settings and fosters collaborative team environments.
• Operates with a high degree of autonomy, taking complete ownership of projects and ensuring successful completion.
• Adheres to client style guides and requirements.
• Has a passion for creative problem-solving and an eye for design.

About the team

You will work with the full-time Art Directors, Graphic Designers, Photo and Video Directors, and other members of our creative team. This team is data-driven and results-oriented. You will collaborate regularly with members of your team and partner executives to implement actionable solutions. Ideas and input are encouraged from all members.

We are looking for individuals who embody the following traits:

• Game Changers: Someone who looks at problems with an open mind and shares new ideas with team members, regularly reassesses existing plans and attaches a realistic timeline to goals, makes profitable, productive, and innovative contributions, and actively pursues improvements to Pattern’s processes and outcomes.
• Data Fanatics: Someone who recognizes problems and seeks to understand them through data, draws unbiased conclusions based on data that lead to actionable solutions, and continues to track the effects of the solutions using data.
• Partner Obsessed: An individual who clearly explains the status of projects to partners and relies on constructive feedback, actively listens to partner’s expectations, and delivers results that exceed them, prioritizes the needs of your partners, and takes the time to create a personable experience for those interacting with Pattern.
• Team of Doers: Someone who uplifts team members and recognizes their specific contributions, takes initiative to help in any circumstance, actively contributes to supporting improvements, and holds themselves accountable to the team as well as to partners.

Benefits

• Unlimited PTO
• Paid Holidays
• Onsite Fitness Center
• Company Paid Life Insurance
• Casual Dress Code
• Competitive Pay
• Health, Vision, and Dental Insurance
• 401(k) match. Pattern matches 100% of the first 3% in eligible compensation deferred and 50% of the next 2% in eligible compensation deferred.