Creative Operations Manager

About the role

The Creative Operations Manager will play a crucial role in setting The Farmer's Dog creative group up for success and ensuring our brand is seamlessly brought to life across all channels and touchpoints. In this role, you will be an integral part of our creative development process in our Brand group -- ensuring all of our work is produced with agility, quality, and in accordance with brand standards. Reporting into the VP, Production, you will be working alongside a best-in-class (and Emmy-nominated!) in-house creative group. The work you help create will help grow our business and our brand, and will help dogs everywhere live healthier, happier lives.

Responsibilities

• Serve as the dedicated driver for new product launches, partnering closely with New Product leads to gather requirements, define scope and build our comprehensive timelines and project plans for the Brand and Marketing teams.
• Translate complex product and launch requirements into clear, actionable creative briefs and project roadmaps, ensuring the Brand, Marketing and Studio teams always know what’s needed, when it’s needed and why it matters.
• Own cross-functional alignment between the New Product, Marketing and Brand teams; proactively surfacing dependencies, flagging risks and driving decisions to keep launches on track.
• Schedule, lead and facilitate project meetings including launch kick-offs, creative reviews, cross-functional check-ins and retrospectives; capturing key decisions, organizing follow-ups and distributing clear recaps so all team members have the information they need.
• Manage project timelines and resource allocations, ensuring the right people are assigned to the right work and that the objectives, milestones and completion dates are clearly communicated and up to date.
• Serve as the main point of contact between project stakeholders and the Brand and Studio teams; fielding, vetting and routing cross-functional requests to keep work moving.
• Serve as the main point of contact for external agency partners and vendors working on new product and projects.
• Optimize and maintain Brand’s project management workflows, adapting them to meet the changing demands of our projects, across brand tools (Asana, Notion, etc), with a focus on supporting new product and workstreams.
• Think outside of the box and leverage emerging technologies to innovate the way project problems get solved.
• Support the VP, Production & Creative Operations in developing and refining project management tools and processes for the Brand department.
• Partner with the Studio team Producer and Creative Operations Manager to ensure all assets related to new product and launches are properly organized and archived in the digital asset database.

Requirements

• You have 4+ years in creative operations and/or project management in a creative agency, in-house creative team or marketing function.
• You are able to balance multiple priorities and tasks with ease.
• You are comfortable adapting as project parameters expand and/or change.
• You are familiar with project management tools such as Asana and Notion. You know how to create project templates, build dashboards and seek to improve and streamline current processes.
• You have Google Suite and Google Calendar experience, DAM systems+ other project management tools.
• You are able to build strong cross-functional relationships, effectively facilitate discussions and drive consensus.
• You're a skilled communicator and have the ability to absorb and distill complexity into simple terms to drive decision making.
• You are detail-oriented and proactive, you thrive as a self-starter and excel in managing multiple projects simultaneously.
• You are an owner, have excellent problem-solving skills and can prioritize tasks effectively.

Qualifications

• As a bonus, you have a creative background and familiarity with design tools and systems.
• You’re a true dog person - even if you don’t have one!

Skills

• Strong project management skills, including experience with project management tools like Asana and Notion.
• Excellent communication and interpersonal skills.
• Ability to manage multiple projects simultaneously and adapt to changing project parameters.
• Experience with Google Suite and Google Calendar.
• Familiarity with digital asset management (DAM) systems.
• Proven ability to build and maintain strong cross-functional relationships.
• Strong problem-solving and organizational skills.

Benefits

A few of our best benefits include:

• Dog-friendly office in SoHo
• Market-competitive compensation and equity packages
• Comprehensive Healthcare, Dental, and Vision
• Company supported mental health benefits
• 12 week paid parental leave
• Competitive 401k plan with company match
• Flexible PTO
• Discounted fresh food for your pup
• Your pet interrupting video calls (and in-person meetings) is now a feature, not a bug

Pay

The anticipated hiring base compensation range is USD annual and the compensation offered will include a robust market competitive package of base and equity. In addition to your base compensation offer you will also receive equity ownership in the company. More information about the value of this equity will be shared at the time of offer.

Schedule

We are an in-office culture, made of in-office people who thrive on the collaboration and magnetism of working in a shared space. We are seeking individuals who excel in this type of environment, where being present fosters deeper connections and engagement. We ask all team members to be in office 4 - 5 days a week to build a collaborative and invested environment to foster our unique in-person culture we are proud to have. This office policy is subject to change at company discretion.

Equal Employment Opportunity Statement

The Farmer's Dog, Inc. is an equal employment opportunity employer and does not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religion, creed, national origin, physical or mental disability, protected veteran status or any other legally protected characteristic or status. For more information, please visit Know Your Rights.

Reasonable Accommodations

TFD complies with applicable federal, state, and local disability laws and makes reasonable accommodations for applicants and employees with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact humansops@thefarmersdog.com.

We're Here to Help

We’re happy to answer any questions you may have about the position or our hiring process - please reach out at careers@thefarmersdog.com.