Creative Operations Lead

TensorWave Operations Las Vegas, NV, USA Posted on Aug 21, 2026 Apply now About TensorWave Our mission is simple: deliver seamless, secure, reliable, and resilient AI compute at scale. We've built a versatile cloud platform that eliminates infrastructure barriers, empowering builders to focus on innovation instead of fighting their stack. Because breakthrough AI should move at the speed of ideas, not infrastructure. About The Role The Creative Operations Lead is the project management backbone for the Design & Media department, which spans Graphic Design, UI/UX, Photography, Videography, and Podcasting. This person owns intake for cross-department requests, manages the ticket queue and project timelines, and is the primary point of contact for stakeholders asking where their request stands. They also run team reporting on throughput, turnaround time, and workload, and keep standups, reviews, and planning meetings on time and productive. This is not a creative role. It is a coordination, process, and communication role that lets the creative team focus on producing great work. What You’ll Do Manage intake and triage for all inbound design and media requests from across the companyOwn the project management system, including tickets, timelines, and priorities, and keep it currentCommunicate status updates to requesting stakeholders proactively, not only on demandFacilitate team meetings, including standups, sprint or project reviews, and retrosTrack and report on team and individual performance metrics, including output, turnaround time, and capacityFlag bottlenecks, resourcing conflicts, and scope creep before they become fire drillsMaintain project templates and intake workflows as the team scales Who You Are Required Qualifications Minimum 6 years of experience in project management, design operations, production coordination, or a related fieldExcellent written and verbal communication skills, with the ability to translate between creative and non-creative stakeholdersExcellent planning and time management skills, with the ability to manage multiple concurrent projects and shifting prioritiesDemonstrated experience running a ticket or request queue for a creative, design, or media teamComfort presenting metrics and status updates to leadershipExperience building or improving intake workflows and project templates Preferred Qualifications Familiarity with digital asset management (DAM) tools, ideally Air, is a plus given the Photography and Videography workload; experience with similar DAM platforms is acceptableComfort building recurring dashboards or reports from ClickUp or Jira data; familiarity with a BI tool such as Looker or Tableau is a plus What We Offer Stock Options100% paid Medical, Dental, and Vision insurance for EmployeesCompany Health Savings Account Contributions100% paid Short Term and Long Term Disability Insurance for EmployeesLife and Voluntary Supplemental Insurance OptionsOther Insurance Options, such as Pet & Legal InsuranceVarious Supplementary Health Benefits, such as discounted Virtual Healthcare Appointments and Serious Illness SupportFlexible Spending Account401(k)Employee Assistance ProgramFlexible PTOPaid HolidaysParental LeaveOther In-Office Perks Equal Employment Opportunity TensorWave is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of any protected status under applicable law. Reasonable Accommodations TensorWave provides reasonable accommodations in accordance with applicable laws. If you require accommodation during the hiring process, please contact accomodations@tensorwave.com. Employment Eligibility All offers of employment are contingent upon verification of identity and authorization to work in United States, as required by law. Background Checks Where permitted by law, employment may be contingent upon the successful completion of a job-related background check. Data Privacy Notice By submitting an application, you acknowledge that TensorWave may collect, use, and retain your personal information for recruiting and employment-related purposes in accordance with applicable data privacy laws. Apply now See more open positions at TensorWave