Creative Operations Associate

About the role

Shown Media specializes in creating highly effective advertising campaigns that drive measurable results. The company focuses exclusively on producing ads that capture attention and convert, helping clients grow revenue through powerful creative work. By combining data-driven insights with strong storytelling, Shown Media builds campaigns that resonate with target audiences. The team is dedicated to forging meaningful connections between brands and consumers through impactful, performance-oriented advertising.

Responsibilities

• Organize workflows
• Track timelines
• Communicate with internal teams
• Help resolve operational issues that may impact creative production
• Maintain project documentation
• Assist with resource allocation
• Support client-facing teams to ensure high-quality, on-time delivery of ads

Qualifications

• Strong Operations skills, including workflow coordination and project organization
• Excellent Interpersonal Skills and Communication abilities for working with cross-functional teams and clients
• Solid Analytical Skills to interpret data, identify process improvements, and support decision-making
• Customer Service mindset with a focus on responsiveness, professionalism, and solution-oriented support
• Attention to detail and ability to manage multiple tasks in a fast-paced environment
• Experience in media, marketing, or creative production environments is an advantage
• Proficiency with common productivity tools and project management software
• Relevant education or training in business, communications, or a related field is preferred