Creative Lead/Instructional Design Manager

The Creative Lead/Instructional Design Manager guides the creative development of learning and performance support materials created by Stellantis Performance Institute for an audience of Stellantis dealership personnel with an emphasis on Sales and After Sales students (non-technical) This is a full-time, on-site position with Stellantis’ Performance Institute in Auburn Hills, Michigan. This position is responsible for managing the creation of learning solutions that meet and exceed Stellantis Performance Institute expectations for improving retail performance. These learning solutions include a variety of media (e.g., web, print, live, games, animations, mobile and video) that communicate a clear, relevant message to all our external and internal audiences -- including our internal Performance Institute staff, trainers, and the end users in dealerships throughout the NAFTA region. This role also collaborates with project managers, subject matter experts, instructional designers/writers, vendors and Performance Institute’s internal teams to ensure effective and engaging learning experiences. In addition, this role designs and develops learning interventions. Job Responsibilities Include But Not Limited To Manage the instructional development process, from needs analysis/concept to implementation and measurement, including creating/updates templates and processes, curriculum and course design, writing/development and editingProvide leadership, process support and general oversight/mentoring for contract developers and freelance personnel as required, including keeping track of how well people are doing in order to make improvementsProblem Solving - including proactive solutions to achieve improved effectiveness and efficiencyMaintain records and files of work and revisions, per departmental standardsProduce/edit product and skills-related creative deliverables with minimal supervisionParticipate in status meetings, provide project updates, conduct/assist with presentations, delegate projects and manage developer workload as requiredBenchmark other manufacturer's training and extract best practices for consideration within our strategiesWork with key Performance Institute leaders to ideate and implement learning solutionsCreate presentations and supporting materials for executives to optimize their messagingAttend skills-related training events (i.e., new Skills train the trainer sessions), video shoots and narrative voice-over recording sessions as required to ensure performance objectives and creative vision are maintainedSupport management of ISD team, freelance staff and vendor partners utilized for a variety of projects Basic Requirements Minimum of Undergraduate degree; BA or BS in Behavioral Psychology, Technical Writing, Journalism, English, Instructional Design, Communications, or related fieldMinimum 7 years of experience designing/developing training and performance improvement materials, with an emphasis on retail automotive (Sales/After Sales), in a professional environmentDemonstrated application of adult learning principles, performance improvement strategies and associated adult learning models and theoriesDemonstrated familiarity with general automotive knowledge, systems, components and related technologiesProven ability to provide, present and explain work samples during interview processProven experience managing a small team of instructional designersProven experience collaborating with project team members and various internal departments/disciplines to produce learning solutions and provide project status updatesExcellent and demonstrated analytical and problem-solving skillsExcellent knowledge of Microsoft Word and Power Point. Minimum intermediate knowledge of ExcelExperience assisting training facilitators as required to prepare/facilitate coursewareExperience presenting to and working with executivesExcellent and demonstrated writing skills, e.g., creative, journalistic, marketing/copy, technicalAbility to work in-person at World Headquarters in Auburn Hills (in office 5 days a week) Our Benefits — Designed With You In Mind Comprehensive Health & Well-being Coverage From your very first day, you’ll have access to medical, dental, vision, and prescription drug coverage — ensuring you and your family stay healthy and protected. Also, our Employee Assistance Program (EAP) offers confidential support for personal and professional challenges, always ready when you need it. Family Building Benefit We proudly support all paths to parenthood- including fertility and infertility treatments, adoption services, and gestational surrogacy. Generous Paid Time Off We believe in work-life balance. That’s why we offer: 17+ paid holidays, including shut-down from December 24th through New Years Day every year. Vacation, float & wellbeing days, sick time and fully paid parental leave when your family needs you most. Competitive Retirement Savings Plans We Help You Plan For The Future With An employer match on contributions to your 401k, Roth, and Catch-Up plansAn employer contribution, even if you don’t contribute Income Protection & Insurance Options Benefit from both employer-provided and voluntary plan offerings, including life insurance, group accident, critical illness, etc. - supporting the needs of you and your family and ensuring peace of mind. Company Vehicle Lease Program Eligible employees and their immediate families can participate in the company vehicle lease program, providing access to Stellantis vehicles with insurance, maintenance, and unlimited miles included. Plus, take advantage of exclusive discounts on Stellantis products. Support for Your Growth and Giving Back We believe in investing in your future and your passions: Tuition reimbursementStudent loan refinancing programs18 paid volunteer hours each year to make a difference in your community And so much more! When you join us, you’re not just building a career — you’re joining a company that supports you, inside and outside of work. At Stellantis, we assess candidates based on qualifications, merit, and business needs. We welcome applications from all people without regard to sex, age, ethnicity, nationality, religion, sexual orientation, disability, or any characteristic protected by law. We believe that diverse teams reflect our identity as a global company, enabling us to better address the evolving needs of our customers and care for our future. EOE / Disability / Veteran