Creative Director, Visual Design
Opportunity
The Opportunity As the Creative Director, you will lead the visual and conceptual identity of New Relic across all brand touchpoints—from global enterprise marketing campaigns, digital experiences, and AI product launches to our signature corporate events and executive briefs. You will manage and mentor a talented internal team of designers, copywriters, and multimedia creators, while partnering closely with Product Marketing, Growth Marketing, and Executive Leadership.
What You’ll Do
Shape the Brand Vision: Oversee, evolve, and enforce New Relic’s global visual identity, voice, and brand guidelines across all digital, print, and experiential mediums.
Lead & Mentor: Manage a multi-disciplinary team of creatives, fostering a highly collaborative environment that encourages experimentation, technical curiosity, and excellence.
Shape Campaign Creative Strategy: Concept and mock up end-to-end creative directions that support multi-channel initiatives, including major product launches, global events, paid media, and digital experiences.
Collaborate as One Team: Partner cross-functionally with Product, Demand Gen, and corporate communications to translate deeply technical product capabilities into clear, high-conversion creative assets.
Executive Presence & Team Advocacy: Balance hands-on creative mentorship with high-level stakeholder management. Easily pivot from brainstorming in the weeds with designers to pitching creative vision to CXOs, while skillfully managing up and building consensus across a matrixed organization.
Balance Art, Analytics & AI: Blend creative intuition with data-driven insights and AI tools to optimize marketing performance. Use user metrics to iteratively improve creative assets, while proactively leveraging AI to scale enterprise production, automate workflows, and improve funnel velocity.
Manage External Partners: Source and direct external agencies, production houses, and freelance talent when scaling production for major initiatives.
Experience
12+ years of creative experience with 5+ years in a leadership or managerial role, ideally within a high-growth SaaS, developer-tooling, or deeply technical B2B enterprise company.
Portfolio
A diverse, world-class portfolio demonstrating a strong grasp of typography, digital and print design, corporate storytelling, video production, and integrated marketing campaigns.
Mindset
An innate curiosity about developer culture, AI, and observability infrastructure, with the ability to turn complex tech concepts into accessible, engaging visuals.
Deliver highly creative solutions within the structural bounds of B2B marketing.
Skills
Operational Savvy: Strong project management instincts, with experience structuring creative workflows using tools like Figma, Adobe Creative Cloud, and Asana.
Communication Skills: Exceptional presentation skills; able to pitch bold creative directions clearly to executive leadership and advocate for design excellence across the organization.
Benefits
New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time-off, and other competitive benefits designed to improve the lives of our employees.
Pay
Estimated Base Pay Range $162,000—$202,000 USD Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.
Equal Opportunity Employer
We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.
Applicant Privacy Notice
Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy.