Creative Director, Brand

About the role

For our client, we are seeking a Creative Director, Brand to join the team of a leader in the Business Services space. This role will shape the creative vision for a fast-moving consumer-facing brand, using storytelling to build awareness and consideration in a competitive market. You will lead integrated campaigns from concept through execution, partnering closely with marketing and product stakeholders to ensure creative work supports business goals. This is a highly visible leadership role that blends brand strategy, team mentorship, and hands-on creative excellence. Location: San Francisco, CA - US based candidates only, no visa sponsorship available.

Responsibilities

• Set and evolve the creative vision for the brand, driving awareness and consideration through storytelling
• Lead integrated campaigns from concept through production and execution across multiple channels
• Champion bold ideas and clearly articulate them to marketing and executive teams
• Create shareable content that resonates across social platforms and brand collaborations
• Collaborate with brand, growth, and product marketing leaders to align campaign ideas with business goals
• Mentor a small team of art directors, designers, and copywriters while setting high-quality standards
• Facilitate creative reviews and brainstorming sessions, providing actionable feedback to strengthen ideas
• Manage external creative agencies and partners to ensure they meet established quality standards
• Utilize modern tools, including AI, to streamline creative processes and support adoption of helpful technologies
• Stay attuned to cultural trends and consumer insights to inform the work produced

Qualifications

• 8+ years in creative leadership, including 5+ years in brand-level work
• A portfolio showcasing consumer-facing campaigns with strategic thinking, ideas, and outcomes
• Experience building or enhancing a brand platform that shifted consumer perceptions
• Background in a creative agency environment with a focus on high craft standards
• Demonstrated experience across multiple media forms, including brand film, social work, and partnerships
• Proven ability to lead and develop creative teams and work effectively with external partners
• Fluency in the full marketing funnel, including creative challenges in lower-funnel work
• Strong communication and presentation skills, with the ability to pitch ideas to skeptical audiences
• Familiarity with AI tools in creative processes and an understanding of their pros and cons

Benefits

• Supportive benefits for work-life balance, including backup care for children, elders, and pets
• Comprehensive health, financial, and wellbeing coverage for all life stages
• Generous vacation and company-wide paid days off
• 1% of time off dedicated to support community organizations of choice
• Annual wellness stipends for eligible expenses
• Up to 22 weeks paid parental leave for birthing parents and 12 weeks for non-birthing parents
• Family planning reimbursement options
• Opportunity to contribute to a leading financial technology team empowering financial progress for millions

Pay

Compensation: $201,000 – $279,000 annually

Schedule

In-office schedule with four days on-site and flexibility for remote work on Fridays