Creative Director

About the role

Navan’s Marketing team is seeking a Creative Director to lead a high-output creative studio that shapes the brand and business impact of every creative asset. This role requires someone comfortable operating in a dual-audience world, possessing a consumer-grade storytelling sensibility.

Responsibilities

• Own the Creative Vision: Drive the global creative strategy and brand consistency across all marketing assets, platforms, and physical experiences.
• Lead a High-Output Engine: Oversee and scale our in-house design, copy, video, and animation team.
• Integrate Creative into the Business: Help writers and designers deeply understand Navan’s business model, sales cycles, and customer pain points.
• Pioneer AI-Driven Efficiency: Act as a champion for generative innovation. Operationalize AI tools to automate ideation, rapid prototyping, mood boarding, and asset generation.
• Cross-Functional Partnership: Act as a strategic peer to Demand Generation, Sales, and regional teams to translate complex functionality into powerful, persona-centric campaigns.

Requirements

• Seniority & Growth Experience: 10+ years of creative leadership with a proven track record of building and mentoring high-performing design/creative teams.
• The "Scrappy-Scale" Paradox: Big-brand pedigree leading multi-channel, integrated campaigns for global brands, paired with an infrastructure-agnostic mindset.
• Transparent Culture: Thrives in an environment of candor and assertive leadership. Provides direct, objective feedback and expects the same from peers and team.
• Conviction + Flexibility: Holds a "strong opinion, loosely held." Defends the best creative concept but pivots instantly when stakeholder needs or business data dictate a new direction.
• Target Industry Background: Ideally, has run creative inside design-forward travel/hospitality brands, category-norm-breaking B2B SaaS spaces, or consumer lifestyle brands with a distinct B2B reach.

Qualifications

• Proven track record of delivering high-quality creative work across multiple channels.
• Experience scaling creative operations through significant growth inflections.
• Strong understanding of brand strategy, brand guidelines, and brand consistency.
• Ability to work effectively in a fast-paced, cross-functional environment.
• Excellent communication and collaboration skills.
• Fluent in the metrics of conversion and business impact, not just aesthetics.

Skills

• Strategic thinking and ability to translate business goals into creative solutions.
• Leadership and mentorship experience in a creative team setting.
• Experience with AI-driven tools and automation.
• Strong project management and organizational skills.
• Ability to work collaboratively with various stakeholders, including sales, demand generation, and regional teams.

Benefits

Navan offers a comprehensive benefits program designed to support your well-being, financial security, and life outside of work. Our benefits, thoughtfully tailored by country to meet local needs, include healthcare coverage, insurance offerings, and wellness resources for you and your family.

Pay

The posted pay range represents the anticipated low and high end of the compensation for this position and is subject to change based on business need. To determine a successful candidate’s starting pay, we carefully consider a variety of factors, including primary work location, an evaluation of the candidate’s skills and experience, market demands, and internal parity.

Schedule

We operate a hybrid schedule with employees working from the office four days a week.

About Navan

Navan (Nasdaq: NAVN) is the global AI-powered business travel and expense platform that makes travel easy for frequent travelers. From finding flights and hotels, to automating expense reconciliation, with 24/7 support along the way, Navan delivers an intuitive experience travelers love and finance teams rely on. See how Navan customers benefit and learn more at navan.com.

Culture of Excellence

Our team is our competitive edge — a high-performance group of smart, driven people committed to winning together. This dedication to excellence is why we’ve been recognized as a Best Place to Work by Built In (2023–2026), a G2 Best Global Software Company (2025–2026), Forbes Cloud 100 (2022–2025), and CNBC Disruptor 50 (2022–2025). At Navan, we provide an environment where top talent excels, offering the autonomy and fast-paced trajectory needed to build a defining career and do the best work of your life.

Workplace Policy

We believe in the value of in-person connections, whether that’s sitting down to have lunch with one another, taking a walking 1:1, or collaborating in a room together. The connections forged through face-to-face interactions improve company culture and drive business results. Navan invests in global office spaces — in the U.S., Europe, and Asia, among others — that feel welcoming. In-office perks such as company-provided lunches and happy hours create a strong team environment to help you do your best work. Our employees work from the office four days a week. Please expect this policy for all roles that are tied to an office.

Equal Opportunity

We make all employment decisions based solely on merit. We provide equal employment opportunity to all applicants and employees without discrimination on the bases of race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We prohibit any such discrimination or harassment. This policy applies to all terms and conditions of employment, including hiring.

Accommodations

We comply with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law. We will reasonably accommodate qualified individuals with a disability in connection with applications for employment as required by law.