Creative and Brand Lead

The Chan Zuckerberg Initiative was founded in 2015 by Priscilla Chan and Mark Zuckerberg to harness the power of technology to pursue some of society’s most ambitious goals — from curing or preventing all disease to transforming how students learn. At CZI, you’ll join a deeply collaborative, mission-driven community where your work helps drive breakthroughs across our flagship nonprofit organizations, Biohub and Learning Commons. Whether enabling scientific breakthroughs via open science and AI-powered biology or strengthening the tools teachers and students rely on every day, your contributions help turn bold ideas into real-world impact.

About the Team

The Operations team is a key partner in enabling Biohub’s pioneering work to combine frontier AI with frontier biology to solve disease and Learning Commons’ mission to build AI infrastructure that aligns how students learn with the tools that shape their learning experiences. Operations includes our Central Tech, Finance, Marketing & Communications, People, and Real Estate / Workplace / Events / Facilities / Security (REWFS) teams. Together, these teams create the systems, programs, and experiences that empower our partners and colleagues across Biohub and Learning Commons to drive impact. This work requires strategic and operational rigor, creativity, and deep collaboration. Whether designing world-class employee experiences, safeguarding data and infrastructure, or shaping how we communicate our impact, Operations plays a critical role in helping deliver meaningful change at scale.

Responsibilities

• Creative & Content Leadership
  • Guide the development of creative across key workstreams, including:
    • Technical / launch creative (in partnership with product UX and agencies)
    • Evergreen storytelling, including brand and campaigns
  • Ensure all output meets a high bar for clarity, quality, and consistency
  • Translate complex scientific and technical work into accessible creative direction
• Brand Stewardship
  • Uphold and evolve brand standards across channels and partners
  • Provide clear, actionable feedback to ensure alignment with brand and voice
  • Identify gaps and inconsistencies in how the brand shows up
• Agency & Partner Management
  • Lead day-to-day relationships with external creative and production agencies
  • Set direction, review work, and ensure high-quality delivery
  • Manage timelines, scopes, and expectations across multiple partners
• Cross-Functional Collaboration
  • Partner with teams across product, social, communication
  • Navigate complex stakeholder environments with clarity and influence
  • Align creative output with broader organizational priorities
• Execution & Operations
  • Drive work forward across multiple parallel initiatives
  • Manage a small team of creatives
  • Support a mix of agency-led and internally driven projects
  • Help manage contractors and external contributors as needed

Requirements

• 8+ years of experience in brand/creative roles, preferably at a tech company, start up or agency
• 3+ years of management experience
• Strong experience working with and managing creative agencies
• Proven ability to guide and elevate creative work
• High creative standards and strong visual judgment
• Experience working with complex or technical subject matter
• Ability to operate in a cross-functional, stakeholder-heavy environment
• Comfort balancing strategy with hands-on execution
• Strong communication and feedback skills

Pay

The Redwood City, CA and New York, New York base pay range for a new hire in this role is $171,000 - $214,000. New hires are typically hired into the lower portion of the range, enabling employee growth in the range over time. Actual placement in range is based on job-related skills and experience, as evaluated throughout the interview process. This position may be eligible to participate in our discretionary annual performance bonus program. Bonus eligibility and targets are determined in accordance with our total rewards philosophy and may vary by role.

Schedule

This role is a hybrid position requiring you to be onsite for at least 60% of the working month, approximately 3 days a week, with specific in-office days determined by the team’s manager.

Benefits

• Generous employer match on employee 401(k) contributions to support planning for the future
• Paid time off to volunteer at an organization of your choice
• Funding for select family-forming benefits
• Relocation support for employees who need assistance moving