Creative Account Manager

Key Responsibilities

• Internal Workflow Coordination: Keep creative projects moving efficiently from kickoff to completion. Engage and collaborate with internal team members across Creative, Production, and Project Management.
• Timeline & Budget Tracking: Monitor tight campaign timelines and budget details to ensure deliverables are met on time and projects track healthily against financial targets.
• Documentation & Reporting: Maintain up-to-date internal and external-facing tracking documents, including production trackers and status reports.
• Team Support: Assist the broader Account Management team on various projects and adjust support across different client accounts as operational needs evolve.

Qualifications & Skills

• Experience: Proven background in account management, project coordination, or traffic management within a creative, marketing, or advertising environment.
• Project Tracking: Experience maintaining detailed production trackers and status reports.
• Communication: Exceptional internal communication skills to seamlessly bridge gaps between creative and production teams.
• Adaptability: Ability to manage tight deadlines and pivot between different project tasks as determined by the account leadership.
• Must have Agency Experience

Required Tools & Software

• Project management software
• Microsoft Excel (including tables and tracking data)
• Shared team workspaces
• Production workflow tools