CPU Clerk

About the role

Creates and preserves relationships of trust and loyalty beyond the immediate interaction in direct customer contact. Provides the highest level of customer service by analyzing issues and offering unique, innovative, and cost effective solutions that are timely and precise, assist customers with customer pickup.

Responsibilities

• Provides highest level customer service by resolving customer complaints and questions
• Negotiates alternative options with manufacturers on behalf of the customer
• Collaborates with stores, merchandising and other operations departments to quickly solve issues
• Verifies all customer account balances for delivery/pick-up orders; identifies and corrects discrepancies
• Schedules delivery and service appointments
• Prepares delivery manifests, warehouse support documentation and inventory control labels
• Maintains accurate inventory in Storis and Warehouse Management Systems
• Prepares reports regarding delivery and repair service using Storis system
• Covers the CPU office at the distribution center
• Other duties as assigned

Pay

Starting rate: $16.50 per hour

Schedule

Part-time position. Must be available to work Saturdays.