CPS Supervisor, Program Manager (Oquirrh)

About the role

Advance your career in social work while continuing to be an integral part of a team working together to achieve safety, well-being, and permanency for abused or neglected children, and strengthening families in our communities.

Key Responsibilities

• Team Leadership: Manage a team of child welfare professionals providing direct client services, including hiring, workload determination, delegation, training, performance evaluation, and corrective actions.
• Coaching & Development: Conduct field coaching and shadow observations, as well as ongoing coaching and mentoring of team members to foster professional growth, skill enhancement, and adherence to best practices.
• Data-Driven Management & QA: Use and apply data metrics to measure team performance and complete systematic Quality Assurance (QA) reviews to ensure compliance and high-quality service delivery.
• Program Quality & Strategy: Monitor and evaluate operations, programs, and practices for quality and effectiveness; develop plans, policies, and resources to meet agency goals.
• Community Coordination: Partner and coordinate activities with private providers, law enforcement, the Children's Justice Center, County Attorneys, and other governmental entities as required by the program area.
• On-Call Demands: Perform 24-hour on-call services as required under management direction (subject to geographic location and agency demand).

Qualifications

• Driver's License: Possess a valid Utah driver's license.
• Soft Skills: Proven ability to interact professionally with all levels of management, manage diversified workloads, navigate challenging crisis situations, and communicate ideas clearly and concisely.
• Prefe Rred Qualifications: Preference may be given to candidates who possess:
• A current Employment: Active status as a current Utah Division of Child & Family Services (DCFS) employee.
• An active and in good standing Social Service Worker (SSW) license or higher mental health licensure in the State of Utah (such as CSW, LCSW, LPC, or LMFT).
• Three (3) or more years of professional work experience with the Utah Division of Child and Family Services (DCFS).
• Active, working knowledge of CPS.
• A Bachelor's Degree in Psychology, Social Work, Family & Human Development, Criminal Justice, Gerontology, or a closely related field.

Physical Requirements & Working Conditions

• Physical Demands (Moderate): This position requires some physical exertion. You must be able to stand, walk over rough surfaces, bend, crouch, and lift moderately heavy items up to 50 lbs. (such as recurrently lifting or carrying a child).
• Working Conditions (High Risk): You will be exposed to risks and environmental stressors outside of a typical office environment. This includes frequent travel, entering client homes, potential physical confrontation, and potential exposure to contagious conditions/parasitic infections (e.g., head lice, bed bugs, scabies) or illegal chemical substances.

About The Role

Location – 2655 South 3800 West West Valley, Utah, 84120 United States

Background Check Required

Background Check Required – Yes

Drug Test Required

Drug Test Required – No

Schedule Code

Schedule Code – AX - Employees in supervisory positions

Why You Should Join Our Team

• Job Stability: Enjoy the security and reliability of employment within a well-established organization.
• Career Growth: Develop valuable skills and gain opportunities for leadership within a large organization.
• Meaningful Work: Contribute to an important service that benefits the community and supports organizational goals.
• Supportive Work Environment: Be part of a team that values cooperation, strong work ethics, and mutual support.

Benefits

• Job Stability: Enjoy the security and reliability of employment within a well-established organization.
• Career Growth: Develop valuable skills and gain opportunities for leadership within a large organization.
• Meaningful Work: Contribute to an important service that benefits the community and supports organizational goals.
• Supportive Work Environment: Be part of a team that values cooperation, strong work ethics, and mutual support.

EEO Statement

The State of Utah is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. For accommodations, please contact (801) 957-9390.