CPS - Engineer I

About the role

This position is responsible for reviewing the accuracy of data and serving as a technical liaison with clients. Responsibilities include reading and interpreting standards and regulations, conducting technical training, quoting projects, and working with clients to resolve technical problems.

Responsibilities

• Offer problem resolution for any client issues or questions to enhance client satisfaction and improve client relations.
• Understand and interpret standards for appropriate test methods.
• Review contract requirements prior to testing to assure adherence to client requirements and coordinate testing between labs.
• Evaluate products submitted for testing for quality/safety issues and provide direction to technicians.
• Prepare samples for testing using prescribed testing methods and follow testing standards/specifications.
• Conduct testing on consumer products samples using prescribed testing methods and follow testing standards/specifications.
• Follow guidelines set forth in the Bureau Veritas Consumer Products Services, Inc. Quality Manual and Safety/Chemical Hygiene Plan.
• Accurately record test data and evaluate test results data, providing direction to technicians and clients.
• Perform final review and interpret data/reports, and perform critical error review.
• Train employees on sample preparation methods and test methods.
• Assist with department testing in other areas, providing direction as required.
• Prepare and review written technical reports and invoices.
• Organize and monitor workload to meet or exceed laboratory turn-around time and client expectations.
• Assist in the coordination of technical and administrative aspects of various departmental projects.
• Prepare verbal and written communication to internal and external clients regarding administrative and technical issues.
• Provide technical consultation to internal and external clients in a limited scope.
• Interface with staff members internally and at other locations on interpretations to ensure global consistency.
• Research and development of new testing services/methods/procedures/set-ups in a limited capacity.
• Write, train, implement, and update lab procedures, test protocols, and technical procedures.
• Operate and maintain testing equipment, maintain supplies, lab cleanliness, and analytical instrumentation as required.
• Identify, troubleshoot, and resolve technical issues.
• Maintain up-to-date knowledge of current regulations/industry standards and products to be tested.
• Provide interpretations pertaining to compliance, requests, testing issues to clients or client services in a limited scope.
• Interact/participate with industry to review and interpret standards in a limited capacity.
• Assist in developing materials for and conducting client visits and educational tours.
• Prepare quotes with client services, assisting with identifying appropriate standards/protocols for testing.
• Adhere to the requirements of the BV-CPS Quality System and provide feedback to the department Manager regarding departmental systems, processes, and recommendations for improvements.
• Provide technical support to technicians/external clients and technical training to internal staff.
• Follow the guidelines set forth in the Bureau Veritas Consumer Products Services, Inc. Quality, Health, Safety, Security, and Environmental policies and procedures.
• Comply with Bureau Veritas Consumer Products Services, Inc. management systems in accordance with ISO 17025, ISO 9001, ISO 14001, ISO 45001.

Requirements

• 4-year degree in a technical/engineering discipline, or 2-year degree in a technical/engineering discipline and 2-3 years related experience.
• For Engineer I: 4-year degree in a technical/engineering discipline and up to 2 years related experience, or 2-year degree in a technical/engineering discipline and 3-4 years related experience.
• CQE preferred.

Skills

• Method development skills.
• Strong written and verbal communications skills, including the ability to communicate effectively in a group setting, with colleagues and clients.
• Organizational and time management skills.
• Ability to perform multiple tasks.
• Ability to organize and prioritize workload to meet or exceed deadlines.
• Individual and team work ethic.
• Demonstrate team leadership.
• Proficiency with Windows, Word, and Excel.
• Attention to detail.
• Technical problem-solving and process improvement skills.
• Solid working knowledge of UL, ASTM, ANSI, and other regulations and standards relating to consumer products preferred.
• Ability to oversee large projects involving multiple staff members.
• Knowledge of statistical analysis tools a plus.
• Strong technical and mechanical aptitude.
• Knowledge of testing consumer products from laboratory/manufacturing/QA/QC perspective preferred.

Pay

Compensation range: $65,000 annually, plus eligible for an annual discretionary company bonus based on company and individual performance.

Schedule

Typically, Monday through Friday, 40 hours per week, but must be flexible to meet the needs of the department and complete other projects as assigned.