CPP/Counseling Manager / Batesville, MS

About the role

Manages career preparation, career exploration, personal and career counseling, and career transition readiness, ensuring the achievement of DOL mandated performance levels and compliance with the PRH, DOL guidelines, contract specifications, Serrato Corporation policies, and Center or contract operating practices and procedures. Responsibilities include interviewing, hiring, counseling, motivating, monitoring, training and evaluating staff; performing outreach activities in the community; developing referral linkages for admissions; developing companies for assignee placements; serving on program workgroups; marketing the Job Corps program; composing corrective action plans; and monitoring departmental budgets.

Education

• Bachelor’s degree in counseling, psychology or social work required.
• Master’s degree preferred; any waiver of the requirement must be reviewed and approved by the DOL Regional Office.
• Employee must consistently pursue a degree in counseling, psychology, or social work under Serrato Corporation’s Tuition Reimbursement Plan.

Experience

• Five years in Job Corps management preferred; other managerial experience considered.
• Five years’ experience working with adolescents/young adults.

Responsibilities

• Plan, organize, administer and measure work activities performed by the CDSS department.
• Supervise all employment activities, including recruitment, testing, reference checking and related employment matters.
• Ensure approved curriculum is taught in career preparation training and assign and supervise staff in areas of responsibility.
• Promote a positive Job Corps image and increase awareness in the community.
• Develop referral sources through agency and community outreach and promote job development through direct contact with employers, One-Stops, WIA, and state employment agencies.
• Monitor the delivery of personal and career counseling.
• Audit counseling case notes and folders quarterly.
• Analyze CPP surveys and adjust CPP as needed.
• Provide assignees with assessment of and assistance with placement readiness.
• Work to retain students on Center.
• Use the MPO30, MPO32, OMS 20 and OMS20p to analyze data, identify performance trends and implement corrective actions as needed.
• Promote teamwork between students and staff and interdepartmental teamwork among staff.
• Monitor area of responsibility to ensure timely and high-quality services.
• Work toward meeting performance management goals.
• Follow CDSS plan and Code of Conduct system daily.
• Comply with all DOL guidelines, OFCCP regulations, Job Corps notices and bulletins, and Center policies and procedures.
• Maintain good housekeeping in all areas and comply with safety practices.
• Hold regular staff meetings at least twice a month with managers, document meetings and submit documentation to the Center Director and VP of Job Corps Operations.
• Attend both OMS and MPO weekly meetings to assist in center OMS performance.
• Create systems and structure to ensure long-term retention of all students.
• Conduct quarterly audits of case notes and ESPs.
• Develop corrective action plans as needed.
• Model, mentor, monitor appropriate Career Success Standards.
• Help students become more employable through continuous reinforcement.
• Evaluate personnel under management and make recommendations regarding disciplinary actions, promotions, and/or merit increases.
• Participate in PRH mandated staff training; failure to participate may result in disciplinary action up to and including termination.
• Perform other duties as assigned.

License or Certifications

• A valid Driver’s License is required.