CPP/Couneling Manager

Primary Position Objective

Brief Description Of Duties

• Plan, coordinate and oversee the administrative and programmatic activities of the department.
• Aid in the development and implementation of new and revised policies and procedures affecting counseling services.
• Evaluate staff performance, provide staff training, recommend and implement department and personnel changes as approved by the programs director and coordinated with the human resources manager prior to implementation.
• Aid the programs director in the preparation of the departmental budget; monitor and control expenditures.
• Review and audit all assigned areas regularly for contractual compliance and effectiveness of delivery of services to students.
• Prepare related reports.
• Develop and implement an effective counseling services program and ensure that each counselor is assigned a caseload consistent with guidelines.
• Participate in the training of center staff as coordinated with the human resources manager.
• Implement and maintain collaborative system of communication between counseling services, center staff and outside community services to facilitate student progress and performance.
• Aid in coordinating evaluation for emotional or psychological problems; follow recommendation of center mental health consultant.
• Career Development Services System (CDSS) Plan: Review and revise the plan annually or as needed.
• Participate in the review/revision of the student handbook annually or as needed.
• Coordinate the pre-arrival contact process, including communication with the TEAP specialist, admissions counselor, student records department, or other appropriate individuals when delays or other issues arise.
• Manage the scheduling of initial CMT panels and ensure appropriate center staff members are invited to participate based on the student needs identified through the career preparation assessment processes.
• Ensure students are scheduled for transition panels in accordance with established timelines; monitor the development and implementation of student transition plans and ensure identified services and supports are in place prior to separation.
• Oversee the development of personal career development plans; monitor to ensure the plans are consistent with goals identified by the student.
• Conduct reviews/audits of assigned areas-including center information system case notes, personal career development plan, and file documentation on a regular basis to ensure contractual compliance and effectiveness of the delivery of services to students.
• Coordinate the implementation of programs and services as described in the center's CDSS plan.

Qualifications

• Proficiency with advanced Microsoft Office applications including Word, Power Point, Outlook, and Excel.
• Computer Literacy with basic computer functions, email, internet, and basic programs such as Adobe Acrobat.
• Strong knowledge of career development, assessment tools, and industry trends.
• High level of leadership and management skills.
• High level of communication, interpersonal, analytical, and organizational skills.
• One year's experience in counseling or related field.
• One-year experience in a supervisory capacity.
• Bachelor's degree (including 15 semester hours of instruction in social services - related instruction).

Disclaimers

• Serrato Corporation is an Equal Opportunity Employer.
• Serrato Corporation conducts background checks and drug screens.